Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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7,254 reviews
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Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
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Don’t do it they are scammers. First you hardly lose weight and they say one time fee 39 but after that they bill you 138 a month separately from meds which are 150 a cheapest point! Paying a membership fee for what? They do nothing for you want a joke
By Misty C.
Ordered a fertility kit. Was told results would be available in 1-3 days. Got a timely email that my results were ready. Logged into the portal, no results. There is no way to contact this company via phone. Found some community page I was added to by default and found customers who have been experiencing the same issue for over 8 months. Engineering team has not prioritized this? This is a sensitive test for women who are trying to understand their fertility. This is hugely disappointing and you are lying to your customers.
By Lauren G.
My medicine is supposed to be here and it is not. I paid for it and it is not here.
By Allison M.
Terrible company. No support. The 149 a month is just for a membership which is just an app. Then they charge 149 for medication until your medication gets raised to a level that actually works then it goes up double. Do not pay 149 for an app that doesn’t even have a chat live agent. When you do finally get someone through email they will tell you how to cancel your subscription if you have an issue. Trash company and waste of money
By Joe M.
terrible customer support when I tried to cancel my order immediately after entering it
By julie N.
I didn't realize that they charge $149 a month membership fee + $149 or more for the medication each month. They didn't make it clear when I enrolled. I immediately canceled, but I couldn't cancel my first membership and shipment, even tho it was within a few hours that I canceled my membership. Just be aware. You can get real glp-1's through your personal doctor for only $149 monthly. Which I will be doing next month.
By dannydogsgirlyahoo.com
They charge you 39 dollars and say it’s for the first month but it’s not. They want the 39 plus the 199 to initially start false advertising!!!!! Look out !
By A.M.
I wasn’t aware of the double charge. $150 for advice and 150 for pill.
By Lynette
