There is no number for me to call to…
There is no number for me to call to tell them to run my card again for payment
By Jenn
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
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Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
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There is no number for me to call to tell them to run my card again for payment
By Jenn
I was surprised that Ro advertised the first month of glp 1 as highly discounted (both when you sign up and when you choose a prescription) to then get an invoice for the full cost of the med AND instead of being a ‘discount’ that amount was invoiced as a program registration fee. So instead of the advertised incentive to try Ro for a month via a discounted first month, you actually pay more for month one.
By Christine M.
Their advertising said $39 for the first month, $149 subsequent months for the prescription. They never said anything about having to pay an additional $149 monthly “body membership” in order to get your prescription. That is a hidden cost, making the prescription $300/month instead of $149/month. I think that is false advertising.
By Anne L.
I can’t take shots and that’s all you cover with insurance. It is impossible to talk to anyone or determine how to communicate with your company. This is a poor experience end to end
By Jennifer T.
Im not sure what I got billed and what im getting
By Cesar
Too much BS just to get the stuff
By jriffice
I tried to cancel, but I could
By william J.
pricing not what show on ADVERTISE
By Deborah R.