Accurate and punctual
The speediness.
By Penny M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
7,254 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Ro is a healthcare company helping patients achieve their health goals in the most effective and convenient way possible. We do this by vertically integrating the most important parts of care delivery — the doctor’s office, labs and pharmacy — to deliver patients best-in-class treatment from anywhere.
Ro (ro.co) has 7,254 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 433 reviews with 4 stars · Clear filters
The speediness.
By Penny M.
So far, so good.
By Sheila C.
Pretty good! It was quick and easy with no hassle. They didn’t take my insurance and their out-of-pocket cost was a little too steep for me, so unfortunately I did not get the product that I wanted. Other than that, I had a good experience. Wish they would have fought just a little harder for on my insurance.
By customer
I've only just begun. So far so good.
By Maya E.
effective communication
By shakilah G.
They responded quickly. I just wanted to communicate more with the provider before they filled my Rx
By customer
Quickly got me signed up and had a video visit with doctor. Unfortunately the requirement to pay $149 per month for services that are covered by my insurance plan is unnecessary and makes getting Glp1 drugs thru RO more expensive that just getting an RX from my doctor and pay cash through Lily direct for the drugs. .
By Marabelle M.
I like the price, but I’m not sure how to ask questions about pricing and how to use the app
By Angela