RoReviews of ro.co

Response from Ro· Jun 25, 2026

Hi there. We truly apologize for any confusion regarding our billing structure. The Body membership begins with a $39 fee for your initial consultation. If approved for GLP-1 medication, you then pay a recurring membership fee of $149/month for the Body Program subscription. Medication costs are separate and will depend on if you use your personal insurance. We do also offer Prepay & Save options for both medication and the membership fee. We aim to offer transparent pricing, and this can all be found on our website here: ro.co/weight-loss/pricing Please reach out to [email protected] for any additional assistance.

Response from Ro· Jun 25, 2026

Hi there. We’re sorry to hear about your experience and understand the confusion. The initial fee covers the medical evaluation process, while medication and ongoing membership costs are separate if you move forward with treatment. We’d like the opportunity to review your account and provide more clarity on the charges and order status. We’ll be reaching out directly for more information.

Response from Ro· Jun 23, 2026

Hi there. We’re sorry to hear about your experience and understand your concerns regarding pricing, treatment expectations, and side effects. We aim to be transparent that medication costs and membership fees are separate, and treatment decisions, including dosing, are based on clinical guidelines and individual patient factors. We appreciate you sharing your feedback and would like the opportunity to review your experience more closely. We’ll be reaching out directly for more information.

Response from Ro· Jun 23, 2026

Hi there. We’re sorry to hear about your experience and understand your frustration. We aim to be transparent that membership and medication costs are separate. Transparent pricing can all be found on our website here: ro.co/weight-loss/pricing We appreciate your feedback regarding support and refill timing. We’d like the opportunity to learn more about what happened and review your concerns further—we’ll be reaching out directly for more information.

Response from Ro· Jun 5, 2026

Hi there, we’re sorry for any confusion around pricing. The Ro Body membership and medication are billed separately: membership starts at $39 for the first month and includes provider support, while medication costs vary based on the treatment prescribed and whether you use insurance or pay cash. We aim to be transparent about all costs, and full pricing details can be found at ro.co/weight-loss/pricing. Please reach out to [email protected] for any additional assistance - we’d be happy to answer any questions and provide additional clarity.

Response from Ro· Jun 5, 2026

Hi there. We’re sorry to hear about your experience and understand your frustration. We appreciate you bringing this to our attention and would like the opportunity to review what happened with your account and membership status. We’ll be reaching out directly for more information.

Response from Ro· Jun 5, 2026

Hi there. We’re sorry to hear about your experience. We’d like to take a closer look at what happened and help review your order status, we’ll be reaching out directly for more information.

Response from Ro· Jun 5, 2026

Hi there. We’re sorry to hear about your experience and understand your disappointment. Results can vary from person to person, and medication dosing decisions are based on clinical guidelines, patient response, and safety considerations. We appreciate your feedback and would like the opportunity to learn more about your experience and review your concerns further. We’ll be reaching out directly for more information.