RoReviews of ro.co

Response from Ro· May 29, 2025

Hi there- I'm sorry to hear it's been a frustrating experience. We are reaching out via the provider chat to assist, as well as refund you for a month of the Body program ($145).

Response from Ro· May 29, 2025

Hey there- I apologize for the confusion regarding out pricing. The Ro Body membership begins with a $45 online consultation which includes your personalized treatment plan, where a Ro-affiliated provider reviews your medical history to help find a GLP-1 medication that’s right for you. The $45 introductory cost also includes assistance determining your insurance coverage and estimated copay. If you are prescribed, your provider will send your prescription to a pharmacy near you, and you’ll be charged $145/month for the membership. Please note that GLP-1 medication is not included in the consultation or program fees. You can get more details on estimating medication costs within the Ro Body membership Guide here: https://ro.co/body-program/guide/estimating-medication-costs/

Response from Ro· May 29, 2025

Hi there- I apologize for the confusion. You can learn more about our pricing at https://ro.co/pricing/. If you have any additional questions, please reach out to [email protected]. They'd be happy to explain further.

Response from Ro· Jun 6, 2025

Hi there! We hear you and understand how important trust and care are, especially when it comes to health. Please know our mission is truly to create a meaningful impact on our patients’ lives, and we’re dedicated to offering real support throughout their entire journey.

Response from Ro· May 29, 2025

Hi there- I'm sorry this has been your experience with us so far. We do insurance pre-authorizations -- however, sometimes insurers do not cover GLP-1s for weight loss. I would love to look into this further for you so am requesting more information.

Response from Ro· May 29, 2025

Hey there- I apologize for the confusion regarding out pricing. The Ro Body membership begins with a $45 online consultation which includes your personalized treatment plan, where a Ro-affiliated provider reviews your medical history to help find a GLP-1 medication that’s right for you. The $45 introductory cost also includes assistance determining your insurance coverage and estimated copay. If you are prescribed, your provider will send your prescription to a pharmacy near you, and you’ll be charged $145/month for the membership. Please note that GLP-1 medication is not included in the consultation or program fees. You can get more details on estimating medication costs within the Ro Body membership Guide here: https://ro.co/body-program/guide/estimating-medication-costs/ You can also reach out to [email protected] to see if you're eligible for a refund.

Response from Ro· May 29, 2025

Hey there- I apologize for the confusion regarding out pricing. The Ro Body membership begins with a $45 online consultation which includes your personalized treatment plan, where a Ro-affiliated provider reviews your medical history to help find a GLP-1 medication that’s right for you. The $45 introductory cost also includes assistance determining your insurance coverage and estimated copay. If you are prescribed, your provider will send your prescription to a pharmacy near you, and you’ll be charged $145/month for the membership. Please note that GLP-1 medication is not included in the consultation or program fees. You can get more details on estimating medication costs within the Ro Body membership Guide here: https://ro.co/body-program/guide/estimating-medication-costs/ You can also reach out to [email protected] to see if you're eligible for a refund.

Response from Ro· May 29, 2025

Hi there- I'm sorry to hear that your experience with our product isn't meeting your expectations. I'm reaching out to get more info from you so we can look into it further!