Terrible Quality/Customer Service…
Terrible Quality/Customer Service Avoid! Bought a laptop and almost immediately things went bad. In one year the power brick (?!) failed - started buzzing and getting hot - the internal speaker failed, and then finally the motherboard started having issues leading to frequent crashes and Bluescreens leading to a final, irrecoverable BSOD. In all cases Tech support stonewalls, until they absolutely have to admit fault. I sent a video of the noise the power brick was making and was asked if that was 'noisier than usual'. Power bricks are silent!! In no case was satisfaction had in less than a month after asking for help. The motherboard has been the worst, since that will amount to essentially a full warranty replacement. After 5 months I've basically given up. They are currently blaming the Operating system and settings. They had me send (at my expense ~$150) the laptop into their repair center, where they blanked my hard drive and reinstalled windows. They're literally blaming software they installed and configured rather than admit there's something bad in the hardware they sold me.
By Disgruntled