Exceptional service
The questions I had about parts were answered quickly, and professionally. Additional advise was given and I would recommend them to all boaters.
By Justin C.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
43 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The yachting lifestyle is an exclusive club, truly the ultimate luxury market. Think about it: no one really needs to be on the water and it can be expensive to maintain a boat to provide you the lifestyle!Unfortunately, as you've likely experienced, reliable support usually falls short of a luxury market's expectation. Your valuable time should be spent enjoying your yacht instead of dealing with headaches.RJ Nautical's founders bring a uniquely balanced perspective and offering from being in the marine industry, both on the water and in the business, for over 20 years. Working at marine companies that serviced the same boat owners, they saw clients' frustration over delayed schedules as they sought reliable resources. They saw the opportunity to provide better and more local support to customers, and worked together so well they partnered around a founding principle: deliver. Deliver a platform of reliability, quality, and customer service to a luxury market demanding better support.RJ Nautical was born.An RJ Nautical customer’s experience is not defined by the old “it’s the marine industry” excuse or way of doing things. We uniquely offer vertical integration of the entire yacht-owning experience: from counseling the primary sale or purchase, to management and/or service, to a luxury tender, to simple service and spare parts. No other company provides such a synergistic approach, and we successfully serve Southern California with this paradigm-shifting platform.It's what you deserve. RJ Nautical relentlessly seeks to define Los Angeles' marine industry in our vision: the highest-quality products, readily-available, prompt reliability, and paramount to all, unrivaled client support delivered with honesty and transparency.
RJ Nautical (rjnautical.com) has 43 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
43 approved reviews, newest moderated first
The questions I had about parts were answered quickly, and professionally. Additional advise was given and I would recommend them to all boaters.
By Justin C.
The overall customer service makes RJNautical the best in the business. There are lots of places to buy my Yamaha parts and motors and RJ is the best.Great Service and Communication are often overlooked but not at RJ, that’s the reason I deal with them.
By T W.
I was impressed with there friendly an helpful service. I made a mistake with a order,an they fixed it an made sure I was happy.!
By Zane H.
Response from RJ Nautical· Aug 19, 2026
You're most welcome Zane and glad you're happy!
Communication is everything. You did well. Thank you
By Randy T.
Response from RJ Nautical· Aug 19, 2026
Thanks Randy, glad we got you up and running!
Tape arrived quickly!
By Randy
Very helpful in findind the part our customer needed, Thank You
By John D.
Response from RJ Nautical· Aug 19, 2026
Happy to support you and your customer John!
Thought site said part was in stock. It was not. Delivery time did not match my needs. I cancelled order and got from a competitor
By Scott S.
Purchased a Yamaha 8 cylinder transom upper mount plate with quad holes. This will be use on the newer 6 cylinder engine with digital electronic steering. Pattern was correct and the quality is nice. They had it in stock and shipping was fast. Would definitely purchase again.
By Jarrett P.
Response from RJ Nautical· Jul 29, 2026
Thanks for your support Jarrett!