Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
15 reviews
RithumSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rithum™ is the industry’s most influential and trusted commerce network, helping brands, retailers, and suppliers work together to deliver connected e-commerce experiences. The Rithum platform helps brands and retailers accelerate growth, optimize operations across channels, scale product offerings and enhance margins. Using our commerce, marketing, delivery and discovery solutions, our customers create optimized consumer shopping journeys from beginning to end. More than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Rithum is the heartbeat of commerce. Learn more at rithum.com.
Rithum (rithum.com) has 15 customer reviews on The Fair Hearing, with an average rating of 2.1 out of 5.
Showing 4 reviews with 5 stars · Clear filters
I've been using them since '05. It's a great platform.
By Davin J.
Response from Rithum· Jun 24, 2024
Hi Davin, We love hearing from customers who have been getting value from Rithum technology for such a long time. Thanks so much for taking the time to leave this review, much appreciated.
We are a large seller with 30k+ SKUs in our catalog. Rithum makes our data and catalog management scalable and efficient.
By Jon
Response from Rithum· Jun 24, 2024
Hi Jon, Thanks for taking the time to leave a review. Great to hear about the value you're getting from Rithum in supporting you with your significant catalog and helping you to drive scalability and efficiency.
After a well-supported onboarding/training with setup of the environment and going through the process of listing on a marketplace (with calls once/twice a week), I was able to repeat the process for other marketplaces and languages/locations/accounts. The extra revenue is more then significant, but my main win/goal was to standardize my processes and to be able to connect the new marketplaces to the different DC’s (in an automated way) that I already used. That saved me a huge amount of time not having to handle/updating the orders myself. Support is online, quick in responding, but downside of not being able to chat is that sometimes things get lost in my translation (or explanation). In that case the account manager can be called to correct that for me. Currently active in 12 countries and appr 25 marketplaces and waiting for more VAT numbers to come in and expand further.
By Marc - Pedal Plate B.
Response from Rithum· Jun 24, 2024
Hi Marc, Thanks for taking the time to leave this review. Great to hear that Rithum is supporting your business growth and expansion into new markets.
I have leveraged Channel Advisor(Rithum) for years to manage product feeds and handle some management of paid media for a couple of organizations where I have been employed. They are typically very responsive and extremely fair anytime an issue comes to light. I recommend them highly to anyone looking for a partner in this space.
By Nate K.
Response from Rithum· Apr 18, 2024
Hi Nate, Thank you so much for taking the time to share your positive experience with Rithum (formerly ChannelAdvisor & CommerceHub) on Trustpilot. We are pleased to hear that you've found our services valuable over the years, and appreciate your recommendation.
