Overall average experience !!The…
Overall average experience !!The service of the staff could be an area of improvement
By Denis S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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327 reviews
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Rite Aid Corporation is one of the nation's leading drugstore chains, combining its modern store base, strong brand name, modern distribution centers and superior pharmacy technology with a talented team of associates.
Rite Aid (riteaid.com) has 327 customer reviews on The Fair Hearing, with an average rating of 1.7 out of 5.
Showing 6 reviews with 3 stars · Clear filters
Overall average experience !!The service of the staff could be an area of improvement
By Denis S.
I recently shopped at the Rite Aid store in my neighborhood and had a mostly positive experience. The store is generally clean and well-organized, making it easy to find what I was looking for. The staff were friendly and helpful, which made my visit pleasant. I appreciated the variety of products available, from medications to everyday household items. One downside was that I noticed a few shelves were a bit empty. This was a little frustrating because it meant I couldn’t find some of the items I needed. However, I did manage to find most of what I was looking for. The store seemed to be well-stocked in most areas, so the empty shelves might have just been a temporary issue. The checkout process was smooth and efficient, which was a big plus. Overall, despite the issue with the empty shelves, I was satisfied with my visit. The store has a lot to offer, and I’ll likely return in the future. I’m giving Rite Aid 4 stars because the staff and store layout were great, but the empty shelves did impact my shopping experience a bit.
By Vanessa S.
The results took a bit longer than 5 days.
By Kim
can go wrong with the thrifty ice cream been going since I was a little kid.
By Howard S.
Always my go to store.
By Karen A.
Their hours of operation are convenient but they also have no clue. I have repeatedly been shorted on my meds and I call and am spoken to like a druggie they even flagged me in the system because they counted 30 short. If you can handle the nonsense in trade of the late closing hours they are fine. All pharmacies are a pain in the a** when you are prescribed a controlled substance that’s just the way it is.
By Lee