Unreachable support
Made order on August 1, not received yet and even not shipped. Tried to reach customer support many times without success. I had to open a case in PayPal for the refund.
By Carlos A.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
618 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Offer hundreds watch bands for different watches
ritchewatchbands.com (ritchewatchbands.com) has 618 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
618 approved reviews, newest moderated first
Made order on August 1, not received yet and even not shipped. Tried to reach customer support many times without success. I had to open a case in PayPal for the refund.
By Carlos A.
Charged my card, no items sent, no reply to email or chat. Had to have CC company cancel charge. Ripoff scammer company.
By GW
I ordered three straps on 8/1. By Ritche's longest estimate, it should have shipped in 7 business days, or 8/10. Today is 8/13, and not only has it not shipped, but I have received exactly 0 words of communication from Ritche despite reaching out via email and Instagram direct messaging. I've had good experiences with Ritche in the past, so this boggles the mind. It's like they all went on August vacation and didn't leave a notice.
By Oeler
Haven't received the item yet
By Curtis Van O.
Product arrived quickly, even though it came from China. Tracking kept me very well informed. Exactly the quality that I had hoped for. Great company, great product.
By Patrick D G.
Items took more than a week just to ship. I emailed customer service multiple times and didn't get a single reply.
By B.
There is no shipping and any respond to qurstions
By Ferid R.
From ordering and paying for a product until receipt is far too long. I'm at two weeks for delivery and still have not received my order. Previous strap orders cam in a ti.ely manner but I have found the colors fade very quickly with regular wearing. I'm unlikely to order again for these reasons.
By Paul M.