risegardens.comReviews of risegardens.com

I’ve reached out to customer service a couple times and they are very friendly and helpful

Shopping was easy and I was able to get all of the answers to the questions I had before purchasing. The product is great. I had a little trouble with the color of the product, which is the only reason this is not a 5-star review. On the upside and the reason I will change this when it's corrected, is that customer service handled this as quickly as the could under pandemic circumstances.

The positive: I am looking forward to getting my grow garden as I’ve been wanting to try this type of item. The Negative: I think that company could do a much better job at describing the whole process from receiving the package to planting and growing. Still too many unknowns for me to feel comfortable that I just spent $300 well.

I ordered a 12 pack of iceberg lettuce but when the box arrived it came with a 4 pack. I wrote to customer support about it but they wanted a photo of the packing slip-- which I had discarded. They charged me for a 12 pack so it seems like they should know that I ordered a 12 pack. We will see what happens...

I recently order nutrients for my garden by changing my subscription. The online process was confusing and I received two emails confirming my purchase that were different. So, I hope the products arrive and I am unclear on how much I will be charged.

Customer service was prompt, helpful, and courteous. It exceeded my expectations.

Shopping was great and quite easy. I found what I wanted fairly easily and the product descriptions gave me enough information to make a purchase decision…will update when I receive the product

The shopping was great...will know fully when the product arrives.