Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
115 reviews
Ripple FiberSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 2021, Ripple Fiber provides thousands of homes with the brightest and fastest fiber internet solutions, powered by a 10Gig, 100 percent fiber optic network. With its patented technology driving rapid expansion, Ripple Fiber is redefining connectivity for its communities while remaining committed to promoting digital empowerment. Ripple Fiber believes the biggest wave starts as a ripple.
Ripple Fiber (ripplefiber.com) has 115 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
115 approved reviews, newest moderated first
So Far everything has worked the way it has been presented to me. I did have an issue with having my line buried in the yard. It took about 2 weeks to get the yard done. But everyone was very helpful getting it done. But it did take about two weeks
By Duane M.
The person to person interaction was great!
By Johnathan D.
The service constantly goes down and it's out sometimes for more than 24 hours before it comes back up. Customer service is based out of India and it takes almost 30 mins get someone on the phone. We are moving on to a new service provider soon.
By Shawn T.
No buffering, customer service is really good.
By customer
Installation was great. I'm enjoying my service.
By Susette B.
Prompt arrival time. Arrived earlier than expected. Very neat and knowledgeable.
By Tom R.
Installation was fast and thorough, responsiveness to request has been fast, and my Internet service has been fast and reliable.
By Loren S.
Tried to talk to guys install on street they couldn't speak English. I wanted to know why I dont have a black box in my yard
By John Van B.
