Right Stuf AnimeReviews of rightstufanime.com

Placed an order half a year ago. Did not ship until now (and not even the full order). Notified me it had shipped a day after as if to avoid me canceling the order that I had forgotten about at this point. Asked them how to stop shipment, said I had to ship it back on my own and would not cover return label. When I asked if I would get a restocking fee they said no, but then charged me a restocking fee of $8 anyways. All in all, a terrible experience and sadly not uncommon as this almost happened to me a year ago, and clearly other reviewers are referencing similar experiences. Rightstuff needs to get with the times and prevent everything I just outlined from ever happening. Feels like a site designed to scam Weebs who just want manga that they can't find elsewhere.

I tried to call the company because I ordered in November and now it is June. I was asking if they could just send out the items that were in stock for me but they refused. I also tried to refund online but I couldn't. Its really hard for me to collect when i'm missing over 10 volumes. Rightstuf, please send out what you can soon this was supposed to be a Christmas present but it's already summer now.

I recently received a shipment of 16 volumes of manga and was very impressed by how well it was packaged! Everything was secured, and there were no bent corners or dented spines. My order was placed in October and took about seven months to ship while waiting for all the volumes to come back in stock, so I was pleased that it was all handled with care.

I loooove this website they give me my order really fast and the price is good +if I have an issue they will help me fast 🖤🖤

I recently attended Anime Detour in Minneapolis, Minnesota. Right Stuf Anime had a booth at the convention with tons of merchandise, grab bags, manga, figures, etc. I ended up purchasing a figure from their booth (paid in cash). When I got home and opened the figure, I was disappointed to find a few manufacturer defects. I contacted Right Stuf Anime support and explained my situation, noting I did not have a receipt of purchase, as I paid in cash. Right Stuf support was able to corroborate my story, and worked with me to get a replacement figure. Right Stuf emailed me a return label, I sent the figure back, and as soon as the figure arrived at the return station, Right Stuf shipped a replacement figure back to me with priority shipping. The replacement figure looks great and has no defects. I worked with Jake in customer support. Jake was professional, responded quickly, and helped me resolve my issue. Excellent customer service. Thank you!

I ordered 2 books, and when 3 weeks had passed I asked about my order. USPS tracking indicated it was delivered. Right Stuf customer 'service' said the order got rejected (these books are for one of my kids so no, no they were not going to be rejected) and they returned $25 of a $42 order. Again I had to ask why and this time they told me they charged me for shipping both ways and a 15% restocking fee. And if I want those books again, they said I can't get the original discount. I'll never order from then again.

I am not one to write negative reviews, but this case is different. I ordered 4 seasons of a particular series from this company and some of the listed seasons were out of stock. No big deal, I can wait for the other seasons to come after they got more in stock. I had to submit a request for refund after 41 days of waiting and two inquiries into why they could not send the part of my order they had in stock to get an answer that read to me like "partial orders will be filled and sent if and when we feel like it." I have never ordered multiple items from any site with some of the items being out of stock to be told I will not recieve any of my order until all of the items in questions are available inventory. It is a shame that the customer service is so terrible, as I would have used this website to buy a plethora of anime paraphernalia had they been a touch better about trying to keep customers.

Absoulute D0gshit I ordered a books on November LAST YEAR, and they still haven't arrived if it doesn't come by end of April I demand full money back if not there will be bigger problems.