There was a mix up in my order
There was a mix up in my order, thus causing a delay. The folks at ride or Die updated me as to the process being made to get my order to me. Excellent customer service
By Kate S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
96 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome! We're all about one thing - offering busy amateur equestrians the best overall experience in discovering the best in performance training apparel, horse show apparel, horse gear and barn gear related to the disciplines of Dressage, Hunter/Jumpers and Eventing. 30-Day Returns & Exchanges, Expert advice to help you with helmets, boots, and any question you may have.We are an online shop and a vibrant Facebook community. We host regular shoppable live stream sales to show you items up close, and see how they fit, as well we pop up at midwest A circuit shows too. We carry bridles, horse tack, saddle pads, dressage pads, show shirts, show jackets, show coats, halters, horse boots, horse blankets, turnouts, fly sheets, flt veils, training shirts, sunshirts, breeches, leggings, grooming supplies, fly control, hoof care, grooming brushes, horse shampoo, and many other essential items for you and your horse.
Ride or Die Equestrian Shop (rideordieshop.com) has 96 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
96 approved reviews, newest moderated first
There was a mix up in my order, thus causing a delay. The folks at ride or Die updated me as to the process being made to get my order to me. Excellent customer service
By Kate S.
Although there was a small snafu with shipping it was pleasantly and quickly resolved.
By Terrie H.
Nice saddle pad. Good customer service.
By KZS
Super fast shipping, great communication, and I love my new jacket! Thank-you Ride or Die Equestrian Shop!
By Kimberly
We have had a bit of trouble finding the right size, and Ride or Die has been very helpful in setting aside items so they're available on return of originals. Just very positive and helpful customer service.
By Doug A.
Beautiful saddle pad and excellent customer service!
By Sara B.
Always a pleasant experience buying from these guys and the quality of the product is always top notch.
By michelle L.
Super fast shipping and great product.
By Jackie G.