Ride1UpReviews of ride1up.com

The Ride1Up Portola is a very well made e-bike, I especially appreciate the super low and generous step through, it makes getting on and off super easy. The bike was shipped promptly and arrived in perfect condition. Thank you!

Fantastic buying experience in the San Diego shop. The Portola was already assembled and I had previously test rode it on another visit. On purchase day the store associate showed me the basics of the bike and how it worked. I was in and out of the store with my new Portola in 15 minutes!

This has been a truly awesome experience. The bike was easy to build, and I have had so much fun cooking around on it.

Slightly iffy quality control is made up for by good value and customer service. I've had three different Ride1UP bikes now. The first two went totally smoothly, but my new Vorsa had an 'error 30' after assembling it. This can be a bit scary in the world of DTC ebikes, but their support was able to send out a replacement controller and then a replacement screen that ended up fixing the issue. They were also helpful in the past when I needed an out-of-stock replacement part for my Prodigy V1. Would've been nice if my new Vorsa had worked perfectly out of the box, but their support was super helpful in getting out replacement parts with no fuss, and the bike is great (and great value) now that it's working. And I have a spare controller now lol.

After researching different foldable ebikes, I ordered the Portola from Ride1Up. The bicycle arrived very quickly and my husband put it together in about 40 minutes. Then we went for our first ride. I love this bicycle!! I can get it in and out of the car myself, and it has quite a few bells and whistles that I didn't expect. And the team at Ride1Up was excellent to work with when I goofed up the order. They were flexible and went above and beyond to help me. I highly recommend Ride1Up - and hope my husband will order his new Ride1Up bike soon.

I had the 700 Series for 4.5 years and ridden about 5000 miles on it. The battery is still strong, and no parts have ever shaken loose. I am looking forward to buying another bike from Ride1Up once I sell this one.

This bike feels like it was built for me. The pedal assist helps me get up hills and allows me to ride alongside my husband, who is a stronger rider. Shifting, braking, and moving up and down the levels of pedal assist is easy and smooth. We appreciate the torque wrench and tools that arrived with the bike! Nice touch!

I recently purchased the Roadster V3 ebike. I have since used it daily, and can confidently say it is a joy to ride! The motor is incredibly quiet, smooth, and fast. The battery is small, but enough for my daily commute and then some (even on the highest setting). The smaller battery also makes the bike incredibly light - something I'm very grateful for on the occasional instances when I have to carry the bike, up some steps or otherwise. Initially, due to the common carelessness of FedEx, my bike had some defects. However, Ride1Up's warranty is ironclad - without much hassle they fully compensated me for the cost of fixing the bike at a local bike shop - despite the shop charging far more than industry average (as the only one in my area, I guess they can name their prices). In summary, a fantastic bike with quality parts, delivering a smooth ride, in addition to a very helpful and responsive customer service. Strong recommend!