Saturday, November 7, 2026 · Customer reviews of US businesses
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Excellent
779 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rick Case Automotive Group. Since 1962. Car Dealerships In Florida, Georgia, and Ohio.
Rick Case Automotive Group (rickcase.com) has 779 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 674 reviews with 5 stars · Clear filters
The service department was very friendly and professional.
By Stacy C.
Response from Rick Case Automotive Group· May 27, 2020
Thank you for taking the time to share your feedback with us, Stacy. We are glad that you had a positive experience and we look forward to you visiting Rick Case Honda again soon!
Great experience! The car service was quick, friendly, efficient, and professional! Social Distancing Guidelines were adhered to, and my car was disinfected by crew! All in all, a job well done!
By Susana P.
Response from Rick Case Automotive Group· May 27, 2020
Thank you so much for choosing Rick Case Honda, Susana! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback.
The dealership was easy to work with. I got a great deal & they delivered my new car and took back my old lease!
By Aron
Response from Rick Case Automotive Group· May 27, 2020
Thank you for taking the time to share your feedback with us, Aron. We are glad that you had a positive experience and we look forward to you visiting Rick Case Honda again soon!
Audi Gwinnett definitely had the best price. Worked with Andrew from internet sales and he was very responsive and easy to work with. The whole process was a great experience. I highly recommend this dealership.
By Consumer
Response from Rick Case Automotive Group· May 27, 2020
Hello! We’re happy to hear that we were able to meet your expectations and that Andrew provided you with excellent service. Thank you for your feedback! Sincerely, the Audi Gwinnett Team
Camilo was amazing, he helped me make the best choice, I needed an upgrade to an SUV from a civic because I just had a baby, and I needed space. Of course we all want a great deal and I couldn’t have left happier I went in and left exactly with what I wanted a major upgrade CRV EX 2020 I got all the perks, features, sunroof and of course space!! He helped made this transaction fast easy and made sure I got an awesome deal! He was kind, patient and very knowledgeable. Thank you Camilo for making me a happy momma in the middle of a pandemic! You are awesome!!! :)
By Eliza Z.
Response from Rick Case Automotive Group· May 27, 2020
Hi Eliza! Thank you so much for your experience at our dealership! At Rick Case Honda, we strive to treat every customer as we would our best friend, and we're so glad that Camilo made you feel at home and got you the car of your dreams! We're thrilled to welcome you and your new baby to the Rick Case Honda family!
My sells agent Claudia was very helpful, I was very confused about my car choise when I got to the dealership, but she was very patience and I made the right choise
By Damaris R.
Response from Rick Case Automotive Group· May 27, 2020
Thank you for your kind words, Damaris. We appreciate you choosing us and would like to welcome you to the Rick Case Volkswagen family. Thanks again!
I had an amazing experience. Every one was kind and helpful and they really cared and catered to my needs. To be honest I really didn’t know what to expect but I was very surprised at how friendly and very knowledgeable the staff was. Best experience ever!
By LaShawn
Response from Rick Case Automotive Group· May 27, 2020
Thank you for the review, LaShawn! Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Team
Frank Penzo was my Service Advisor and he did a great job getting me in and out and got me a diagnosis on my wife’s 2010 Honda Fit. Although I’ve decided not to have the work done (new transmission), which would have cost twice the current value of the car itself, Frank was helpful in giving me good advice.
By Ramon P.
Response from Rick Case Automotive Group· May 27, 2020
Hi Ramon! Thank you for sharing your experience with us. We're glad that Frank was able to give you the advice you needed to make an informed decision concerning your wife's vehicle. We hope to work with you again in the future! Perhaps it's time for a new Honda Fit? Thanks again! Sincerely, Rick Case Honda Davie
