Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
779 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rick Case Automotive Group. Since 1962. Car Dealerships In Florida, Georgia, and Ohio.
Rick Case Automotive Group (rickcase.com) has 779 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 674 reviews with 5 stars · Clear filters
Very good and nice
By Lunita
Response from Rick Case Automotive Group· Jun 15, 2020
Thank you for taking the time to share your feedback with us, Lunita. We are glad that you had a positive experience and we look forward to you visiting Rick Case Honda again soon!
Said it would take two hours and except for adding brake fluid change in addition to filters, oil change and tire totation....plus battery under warranty replacement took 10 mins. longer. Thank you Moe.
By Linda A.
Response from Rick Case Automotive Group· Jun 15, 2020
Hi Linda! We’re happy to hear that we were able to meet your expectations and that Moe provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Volkswagen Team
Good service
By Leonidas R.
Response from Rick Case Automotive Group· Jun 15, 2020
Thank you for the review, Leonidas. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Honda Team
Hassle less express service
By Sally
Response from Rick Case Automotive Group· Jun 15, 2020
Thank you for providing us with feedback regarding your recent experience with our dealership, Sally. We look forward to working with you again in the future! Sincerely, the Rick Case Honda Team
I’m always pleased when I go to get my Honda CRV serviced here. To be honest what makes my experience here great is the service Julio Gonzalez provides. He understands what it takes to make a customer feel more than just a number coming in and out of a service shop. I’ve recently moved here from out of state and I’m glad I’ve built a solid relationship with a service employee that I can trust.
By Paolo P.
Response from Rick Case Automotive Group· Jun 15, 2020
Thank you for taking the time to provide our dealership with feedback on your recent visit, Paolo. We thrive on helping our customers and are glad that you had a great experience with the Rick Case Honda team!
Always a pleasure - no surprises - helpful advice and timely repairs. Karen was a pleasure to work with.
By Robert L.
Response from Rick Case Automotive Group· Jun 15, 2020
Thank you for your feedback, Robert! We’re happy to hear that you had a great dealership experience at Rick Case Honda!
It was quick and Edwin was very nice
By Jennifer U.
Response from Rick Case Automotive Group· Jun 15, 2020
Thank you so much for choosing Rick Case Honda, Jennifer! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
Great shopping experience
By Federico T.
Response from Rick Case Automotive Group· Jun 15, 2020
Thank you for taking the time to share your feedback with us, Federico. We are glad that you had a positive experience and we look forward to you visiting Rick Case Volkswagen again soon!
