Saturday, November 7, 2026 · Customer reviews of US businesses
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Excellent
779 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rick Case Automotive Group. Since 1962. Car Dealerships In Florida, Georgia, and Ohio.
Rick Case Automotive Group (rickcase.com) has 779 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 674 reviews with 5 stars · Clear filters
Very good fast and good service
By Roxana R.
Response from Rick Case Automotive Group· Jul 16, 2020
Thank you for your feedback, Roxana! We’re happy to hear that you had a great dealership experience at Rick Case Volkswagen!
Great service
By Wilson S.
Response from Rick Case Automotive Group· Jul 15, 2020
Thank you for your feedback, Wilson! We’re happy to hear that you had a great dealership experience at Rick Case Volkswagen!
Purchased a 2020 Atlas Cross sport yesterday and the service was top notch. Gonzalo Jimenez was my sales consultant and he was great! Was in and out in no time.
By Austin
Response from Rick Case Automotive Group· Jul 15, 2020
Thank you for your kind words, Austin. We appreciate you choosing us and would like to welcome you to the Rick Case Volkswagen family. We hope you enjoy your new Atlas Cross Sport for years to come! Thanks again!
On my way to a family vacation when the EPC light came on, Rice Case allowed us to drop off on Sunday to continue our trip. I was pleasantly surprised to receive a phone call early Monday morning from Luis To obtain additional information. He left a message later the problem had been resolved and I could pick my car up on the return portion of our trip. His speedy response saved a lot of stress and worries.
By Don O.
Response from Rick Case Automotive Group· Jul 14, 2020
Thank you so much for choosing Rick Case Volkswagen, Don! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
Great service, professional and trusted people, like a family. Franklin Chavez and Alex Lopez, thank you for your awesome work.
By Pedro P.
Response from Rick Case Automotive Group· Jul 14, 2020
Hi Pedro! We’re happy to hear that we were able to meet your expectations and that Franklin and Alex provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Volkswagen Team
Got a certified pre-owned vehicle. Andres Amaya was the sales representative. He was very professional and helpful. I strongly recommend.
By MGL
Response from Rick Case Automotive Group· Jul 13, 2020
Thank you for the 5-star rating, MGL! You made a great choice with your new car! We hope you enjoy it for years to come! Sincerely, the Rick Case Honda Team
Walter was very good at keeping me updated on progress and getting back to me in timely manner
By Randi Shapiro B.
Response from Rick Case Automotive Group· Jul 13, 2020
Thank you for the review, Randi. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Volkswagen Team
Excellent service and great delivery
By ReviewJx
Response from Rick Case Automotive Group· Jul 13, 2020
Thank you for taking the time to share your feedback with us! We are glad that you had a positive experience and we look forward to you visiting Rick Case Honda again soon!
