Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
779 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rick Case Automotive Group. Since 1962. Car Dealerships In Florida, Georgia, and Ohio.
Rick Case Automotive Group (rickcase.com) has 779 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 674 reviews with 5 stars · Clear filters
It’s never a dull Moment! Very quick service
By Don F.
Response from Rick Case Automotive Group· Aug 4, 2020
Thank you for providing us with feedback regarding your recent experience with our dealership, Don. We look forward to working with you again in the future! Sincerely, the Rick Case Volkswagen Team
Had a great experience. David on the phone and victor on the floor were both great!!
By Krysten L.
Response from Rick Case Automotive Group· Aug 4, 2020
Hi Krysten! We’re happy to hear that we were able to meet your expectations and that David and Victor provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Volkswagen Team
Gregory and Nicholas were both wonderful! My experience was enjoyable and quick. They were kind and so helpful. I got the exact car I wanted for a very reasonable price. I appreciate how comfortable they made me. This is my second lease with Rick Case and I would recommend to a friend!
By Victoria R.
Response from Rick Case Automotive Group· Aug 4, 2020
Thank you so much for choosing Rick Case Volkswagen, Victoria We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
Rick Case Volkswagon was definitely the most smoothest car buying experience I’ve had . Our salesman Odane was great !!!!
By Johnny B.
Response from Rick Case Automotive Group· Aug 4, 2020
Thank you for providing us with feedback regarding your recent experience with our dealership, Johnny. We look forward to working with you again in the future! Sincerely, the Rick Case Volkswagen Team
It was great...My service rep made it real smooth and was very thorough with the information about my car.
By Ep
Response from Rick Case Automotive Group· Aug 4, 2020
Thank you for the review, EP. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Rick Case Volkswagen Team
One of the best costumer experiences I’ve had. Cesar was very helpful he took the time to show me three models and help me choose the one for me.
By Astrid I.
Response from Rick Case Automotive Group· Aug 4, 2020
Thank you for taking the time to share your feedback with us, Astrid. We are glad that you had a positive experience and we look forward to you visiting Rick Case Honda again soon!
Thank you so much for the great service from Wade Bell and his team in the quick service area. Rick, Rita and Honda should be proud of them, they are the benchmark of the industry in my opinion.
By Michael Z.
Response from Rick Case Automotive Group· Aug 4, 2020
Thank you so much for choosing Rick Case Honda, Michael! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
Excellent customer service, very polite , And very personalized services ! Thanks so much
By Jessica R.
Response from Rick Case Automotive Group· Aug 4, 2020
Thank you so much for choosing Rick Case Volkswagen, Jessica! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
