Saturday, November 7, 2026 · Customer reviews of US businesses
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Excellent
779 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rick Case Automotive Group. Since 1962. Car Dealerships In Florida, Georgia, and Ohio.
Rick Case Automotive Group (rickcase.com) has 779 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
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Alex was friendly and informative. The work was done quickly!
By CATHERINE
Response from Rick Case Automotive Group· Nov 23, 2020
Thank you for taking the time to share your feedback with us, Catherine. We are glad that you had a positive experience and we look forward to you visiting Rick Case Honda again soon!
Excellent staff Eric salesperson and Jim the manager. Great deal.?
By Suresh G.
Response from Rick Case Automotive Group· Nov 23, 2020
Thank you so much for choosing Rick Case Honda, Suresh! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
Great service as always. I got my normal maintenance done, and late in the afternoon was told I needed brakes. They sent pictures to prove. They promised the car would be done that day and sent the 5:00 shuttle to pick me up. Turns out they were backed up due to a lot of cars that got flooded in the tropical storm, so I had to wait over another hour. I was not upset and did not ask for anything, but the service rep (sorry, I can't remember his name or I'd share) comped the oil change, and a $900 bill went to $780. That is customer service!!
By Bill
Response from Rick Case Automotive Group· Nov 23, 2020
Hi Bill! We’re happy to hear that we were able to meet your expectations and that our team provided you with excellent service. Thank you for your feedback! Sincerely, Rick Case Honda
Great service!
By Ern
Response from Rick Case Automotive Group· Nov 23, 2020
Thank you for taking the time to share your feedback with us, Ern. We are glad that you had a positive experience and we look forward to you visiting Rick Case Honda again soon!
Rick Case Honda is a place we're you go to buy a vehicle. Great price 👍 good customer service. my experience was great . .
By Ann Marie L.
Response from Rick Case Automotive Group· Nov 23, 2020
Thank you so much for choosing Rick Case Honda, Ann Marie! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
Had exceptional service from Mr. Glen. Great service all round from the team.
By NM
Response from Rick Case Automotive Group· Nov 23, 2020
Thank you for the review, NM. Our dealership is pleased to serve you and we appreciate your business. We look forward to working with you in the future! Sincerely, the Audi Gwinnett Team
The dealer experience was as great as every time I’ve gone and it keeps getting easier
By Jesus M.
Response from Rick Case Automotive Group· Nov 23, 2020
Thank you for taking the time to share your feedback with us, Jesus. We are glad that you had a positive experience and we look forward to you visiting Rick Case Volkswagen again soon!
This is my 9th car from Rick Case VW. I keep coming back because of the amazing experience I get every time from my Salesman Victor Mejia. They value my loyalty and I cannot imagine buying a car anywhere else!
By Andrea H.
Response from Rick Case Automotive Group· Nov 23, 2020
Hi Andrea! On behalf of the Rick Case Volkswagen team, I'd like to thank you for your continued loyalty over the years! Customers like you keep our dealership going strong! We appreciate your business and look forward to working with you again soon! Sincerely, Your Friends at Rick Case Volkswagen
