Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
779 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rick Case Automotive Group. Since 1962. Car Dealerships In Florida, Georgia, and Ohio.
Rick Case Automotive Group (rickcase.com) has 779 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 674 reviews with 5 stars · Clear filters
Wonderful service as usual
By Maureen
Response from Rick Case Automotive Group· Dec 9, 2020
Thank you for providing us with feedback regarding your recent experience with our dealership, Maureen. We look forward to working with you again in the future! Sincerely, the Rick Case Volkswagen Team
Today was good, Cheri’s customer service was amazing and made the process so easy. I am so happy with the process, it is stressful when buying cars . I will definitely recommend to my friends and family.
By Roadrunner Y.
Response from Rick Case Automotive Group· Dec 9, 2020
Hello! We’re happy to hear that we were able to meet your expectations and that Cheri provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Team
*Jennifer at the collision department is very good,from the first time speaking with her on the phone ,scheduling my appointment, arranging courtesy ride to and from .I am beyond happy for the work done on my vehicle ,and the customer services Jennifer displayed .Thanks I would certainly recommend Honda.
By Paulette J.
Response from Rick Case Automotive Group· Dec 9, 2020
Thank you so much for choosing the Rick Case Honda Collision Center, Pauletta! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
We loved the experience of buying a used certified preowned VW atlas . The whole process was streamlined, fast, easy, Gregory was so helpful, answered all our questions and very nice. We love our car very much! Thank you! Melinda
By Melinda N.
Response from Rick Case Automotive Group· Dec 9, 2020
Thank you for the 5-star rating, Melinda! You made a great choice with your Atlas! We hope you enjoy it for years to come! Sincerely, the Rick Case Volkswagen Team
My battery died unexpectedly and I showed up at the service dept without an appointment. Justin took care of me and I was in and out with a brand new OEM battery in under 2 hours. Will definitely recommend to my friends
By The Idle D.
Response from Rick Case Automotive Group· Dec 9, 2020
Thank you so much for choosing Rick Case Volkswagen! We thrive on making every customer's experience absolutely phenomenal. Thank you for your feedback!
As expected Anthony Pereira was very knowledgeable, helpful and friendly. The only not too good of a deal were the prices on tires!! Too expensive 😕
By Daisy
Response from Rick Case Automotive Group· Dec 9, 2020
Thank you for taking the time to share your feedback with us, Daisy. We are glad that you had a positive experience and we look forward to you visiting Rick Case Honda again soon!
Victor Mejia is the best sales consultant 🙌🏽 He brought my car all the way from Weston and he explain me every little detail about the car. He pair my phone and make sure that I understood everything about the car. He made my purchase a whole new experience. I will definitely call him for my next purchase. HE IS THE BEST SALES CONSULTANT EVER!!!! 👏🏽 Thank you Victor. 💕
By Patricia Vasquez San J.
Response from Rick Case Automotive Group· Dec 9, 2020
Thank you for taking the time to share your feedback with us, Patricia. We are glad that you had a positive experience and we look forward to you visiting Rick Case Volkswagen again soon!
The salesman Abdul Ahad was extremely cordial and easy to work with. We haven't had anyone work with us with such a straight forward attitude. We gave him our price and he came back with it and we were done. It was such a great experience and we were left wondering why we didn't come here sooner. Please employ more people like Mr. Abdul.
By Valsala Victor D.
Response from Rick Case Automotive Group· Dec 9, 2020
Hi Valsala! We’re happy to hear that we were able to meet your expectations and that Abdul provided you with excellent service. Thank you for your feedback! Sincerely, the Rick Case Honda Team
