RhoneReviews of rhone.com

Ordered an item. The wrong item was sent to me. They would not correct their mistake because it was beyond 30 days even though it was their error. But, they did offer a $25 credit on the next order. There will not be a next order.

I placed an order one month ago and they charged my card but never sent an email confirmation and no product was received. They basically stole money. The site is a scam. I am shocked that some of the reviews say they received the items they ordered. This was not the case for me. I tried to get a refund but no one has replied.

Absolutely terrible quality. After a single light wear my quarter zip had numerous pulled threads and was unwearable.

DO NOT BUY FROM THIS COMPANY. They don't stand behind their product. This Lululemon knock-off company makes products that LOOK good, but are inferior in fabric quality and construction. Bought 2 pair of jogging pants Style # 101103 in July 2023. RN# 141364 - 2 pair black XL On 1/26/2024, the elastic in the waistband on one pair gave out - no cling on this own - must use drawstring. In the 6 months I've owned them, I've washed them 6-10 times in a front load machine, cold water cycle, HSE liquid detergent, no bleach, air dry. My weight and waistline have not changed in that time. In contrast, I have Lululemon ABC Joggers for 9 years, same washing routine - elastic still fully intact. Customer service would do nothing - gave me a canned response saying it's a "wear and tear" issue. Finally due to the dogged efforts of Laura, after she was turned down 2 more times from her management, I did receive a refund. However - the time and effort from myself and Laura left a permanent bad taste.

The customer service at the Oak Brook, IL store is horrible. Do NOT shop there! Sales associates are rude and unhelpful. Terrible store. Return policy is terrible too. They don’t include return policy on paper or emailed receipt. Went into store to return a pair of pants for store credit - tags on, never worn with original receipt. Manager was very rude. Shop at Lululemon. Stay away from Rhone. No one in the store.

Terrible customer service and exchange policy. Inferior to Vuori, Lululemon, and Alo. They just lost me as a customer after refusing to ‘exchange’ a pair of shorts that were folding on the waist and too uncomfortable to wear.

Excellent quality athleisure brand. After wearing a few Rhone workout shirts, button-downs, polos, pants, and workout shorts, there is something to be said about paying more for quality. Especially when it comes to workout clothes, Rhone does it right. Their fabrics are breathable, stretchy and the design is great. I now only workout in Rhone shirts and only play golf in Rhone polos. The athletic shorts are great for gym sessions, golf, and lounging. Two downsides to Rhone: 1) Price. They may be better priced than a LuLu Lemon, but I still find it hard justifying paying full price ($138!!!) for a button-down shirt. Yes, the quality is great, it will feel like the best button-down you've ever worn, and can comfortably wear said shirt to bed if you wanted, but it's a steep price. I'm always looking for sales. Their rewards program is decent, but discounts only work on full-price items... So buy a lot when they're on sale, save up points, and use the points on a full price item when you feel like it. 2) Sizing. Their S size is bigger than a typical S in my experience, but smaller than a M, so I've had to go back and forth on sizing. Overall, this is a great brand. I just wish their pricing wasn't so high and their sizing was more consistent. Hopefully they will open a physical store in Denver soon so I can actually try items on before buying!

I purchased shorts a month back using a guest account. Now they SPAM me with text messages offering new deals and there's no way to opt out. Very frustrating. Don't give them your phone or email address.