Quick response to a replacement piece
Quick response to a replacement piece. Professional and backed up by a quality product!
By Guy
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
255 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rhino USA is a small family business founded by a father and two sons from Temecula, California. Our mission is to design and distribute superior powersports accessories backed by a lifetime guaranty and personalized customer service.
Rhino USA (rhinousainc.com) has 255 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
255 approved reviews, newest moderated first
Quick response to a replacement piece. Professional and backed up by a quality product!
By Guy
I had a 2" X 10' strap malfunction. The automatic rewind failed. I took some pics, filled out the warranty form and submitted it. I received my response the SAME day! New equipment shipping the next day. Thank you Rhino for the great service and for standing behind your products!
By Jeff G.
When the self retractable straps came out I bought them from Rhino . Now there's so many other options but I would still choose Rhino for there excellent customer service
By Federico G.
I have a set of 4 of the 2" x 10' retractable straps and had an issue with 2 of them not retracting. Put in a claim and within less than a half day I was notified about my new straps being sent out FREE of charge. These straps are amazing, I use them to tire tie down my UTV. I liked them so much we bought my Father in-law a 4 pack too.
By Scott S.
Very pleased with the speed of handling my issue and replacement of the item
By Debbie Wiles R.
Great warranty service team, they fixed my problem in less than 24 hours and sent me back my warranty products
By Jorge Brian L.
Warranty is awesome!!!
By James
I love the fact that rhino holds to there word when a product breaks or malfunctions they replace it for you ,that's why Im giving them a five plus star review.....
By Eduardo