Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
10 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rezassist is listed under Activities & Tours.
Rezassist (rezassist.com) has 10 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
10 approved reviews, newest moderated first
Je travaille depuis longtemps avec Rezassist et je ne peux que RECOMMANDER. Alex est toujours a l'écoute et il sait répondre à nos attentes que ce soit au niveau situation géographique ou tarifaire en France ou à l'étranger. Rezassist est une société en qui j'ai confiance et je n'ai jamais été déçue
By Sandra
SCAM. Tried to book a taxi in Amalfi in August this year. Paid 0.10€ to verify my card. Been told they would get in touch to tell me when my taxi arrived. Only got an e-mail THE NEXT DAY that no taxis were available. I forgot about all of this until today, two months later, when I found out they were charging me 39€ per month for nothing. I immediately cancelled their “subscription”. Whether they stop charging me now, remains to be seen…
By Cenek M.
I tried to get a taxi but after half an hour of waiting with 0 updates i canceled the ride. So to be clear, no taxi ride or any one service was used. A few days later instead of the 0,10 cents on the invoice, i get charged 39 euro's subscription fees.... I didnt even use the service so why are you charging me.... So i called them and all i get back is, its a subscription and we canceled it for you... I dont want it just canceled, i want my money back lol...
By Bo N.
Scummy business- signs you up for a 'subscription' automatically with a reservation. So you get home, wonder what on Earth "reservassist" charge is for 39 Euros a month, only to realise they've put it in the fine print. It's a scamming business.
By Max
FRAUDULEUX - A FUIR
By PAPET E.
I tried to order the taxi in Florence and they brought me on the landing with a form to order the taxi. You had to leave your card for the taxi payment. Taxi never arrived, never was found and no one has never contacted me. 1.5 week later they took 39 euros from my card saying I subscribed to their “reserve assistance service”. Which I didn’t. Everything made as a fraud.
By Alina A.
Alex is very profesional and helpful. A am very satisfied with his job. I highly recommend this person.
By Marcin P.
Dit is het derde jaar dat we de hulp van Rezassist inschakelen bij het vinden van een verblijf voor onze groep van 40 personen. Zowel in Milaan, Parijs als in Hamburg wisten ze een goede en betaalbare locatie te vinden die aan onze eisen voldeed. Na het eerst zelf geprobeerd te hebben, schakelen we nu meteen hun hulp bij groepsreizen in, het scheelt heel veel tijd en de kwaliteit is ontzettend hoog!
By Edwin N.
