Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
90 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Revolution Hearing is dedicated to providing patient-centered, high-quality hearing healthcare using state-of-the-art technology to connect you to the world again.
Revolution Hearing (revolutionhearing.com) has 90 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
90 approved reviews, newest moderated first
My wife has severe hearing problems. Everytime we phoned their office in Kingston NY, we got prompt response. The care she received has gotten us back again and again. Phonak is the brand my wife used and , they don’t carry it but service it or mail it to Phonak for repair.
By Irwin R.
Still have not received my hearing aids after waiting over 5 weeks. They will not return my calls. Went in to the office to cancel the order and was nastily told "I dont know you, make an appointment" when I asked what was required. No receptionist to help or answer questions.
By Timothy S.
It's a long story that began in the fall of 2024 at your office in Staunton, VA, which took multiple visits to finally have a hearing aid ordered for me in September. I waited to hear when I could pick up my new hearing aids but never got a call. I started calling to check and either only reached a voicemail, where I left my message, or was transferred to another phone, only needing to leave another voicemail that was never responded to. After a few months, I just gave up. Recently, I was evaluated by a licensed and certified audiologist, only to be told I would have to pay for the aids out of my own pocket due to the invoice on record over a year and a half ago. Again I have called multiple times with no response. A check had been sent to Revolution Hearing in 2024 from Aetna, but was never cashed. I NEED THAT INVOICE CANCELEFD before I can obtain my hearing aids. Please cancel that invoice!!!!!!
By JUDY J.
Very bad reception and confirming Dr. - patient appointment. Was left sitting in waiting room because I did not remember Drs name and receptionist was at lunch. Found out after the fact that they had an appointment schedule with patient names but chose not to communicate that.
By Jeff M.
I have visited the Revolution Hearing office twice for follow-up appointments after receiving hearing aids. The office location is quite convenient and Amanda's professionalism is wonderful.
By David
The right hearing aide failed the charge
By Gayle S.
The service we’ve received has been outstanding. They are patient, knowledgeable, professional and very helpful- and they use quality products. We’ve worked with Ryan, Esther, Amanda and Carly- and they’ve all been excellent. I recommend this office.
By Luigi and Lucia R.
What made our experience great was Amanda King. She was very patient and showed her knowledge of how to help others with their hearing.
By James C.
