Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
8 reviews
Revive Auto Repair®Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Revive Auto Repair in Troy, a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair Domestic, Foreign, Luxury, & Asian vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles. Family owned and operated, we use the latest diagnostic equipment to guarantee your vehicle is serviced correctly while maintaining your manufacturer's warranty. We only use quality parts, and all of our technicians are ASE-certified.
Revive Auto Repair® (reviveautorepair.com) has 8 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 2 reviews with 1 star · Clear filters
Called and no one ever answers
By Thomas G.
Response from Revive Auto Repair®· Jan 30, 2026
We’re sorry to hear this and appreciate you letting us know. Missing a call is never our intention, and we’re working to improve this. Thank you for your patience.
Horrible customer service,I was sent here by my case worker because I am handicapped.after making an appointment and waiting for hours,the owner told me I wouldn't be make it today.only because another customer with a BMW was more important who seemed like a family member or a regular at his shop.I Still can't believe this happened!#!@
By Performance G.
Response from Revive Auto Repair®· Jan 30, 2026
We’re truly sorry to hear about your experience, and we sincerely apologize for the frustration and inconvenience this caused you. This is not how we want any customer to feel, and we take concerns like this very seriously. Our intention is never to prioritize one customer over another, and we regret that this situation came across that way. We appreciate you sharing your feedback, as it helps us identify where we need to improve, and we will be reviewing our scheduling process to ensure this doesn’t happen again.
