Retro vGamesReviews of retrovgames.com

Absolutely horrible! Its been half a month and still haven't received my package. Never sent an update or tracking number. I had to call them to find out it was lost in transit and make them put in a reorder slip. I STILL DON'T HAVE MY PURCHASE! I will never use this company again!

Purchased a Playstation 2 paid extra for memory card and controller. Received a Playstation 2 from an ebay seller meaning they gave my information to someone not from their company(nowhere on their website states that). I did not get the controller, memory card or any of the power or av cables. The item is disgusting and there are bug parts in the ports so i wrapped it. After i contacted support they sent ne the power cable and av cable but again no memory card. I was told I had to plug playststion in to make sure it works...umm no because there are clearly roaches in the console and i requested my money back. They have refused and are now not replying back to my emails. Do not waste your hard earned money with this company.

I ordered what I thought was a Nintendo new 3ds xl but when it came in it was a LL and I look at the post again and have to scroll down past the picture that says it’s an XL and the title that clearly says Nintendo New 3DS XL and past the payment option to find out that it says it’s a Japanese LL variant that was modded to English. Plus the ds came in rough shape and for over 300$ I expect something a little better. Customer service was no help either and said that they clearly state that it’s an LL which they don’t and they won’t let me return it even though I’m within the 30 days for returning it. What a joke.

Bought a ps2 and San Andreas bundle payed 314$ for the items and faster shipping. 6 days later order still processing. Cancelling required “admin” approval. Their phone number goes to a voicemail but never a person. Called my bank to dispute the charge. Don’t buy from this scam site!!!

Deleted, reviewed wrong business.

If I could give a -1 I would. Purchased a PS3 console on Feb. 6 and didn’t receive it until Feb. 27. Hooked the console up, put in a game just to find out that the disc reader wasn’t working and that after on 3 minutes of turning the console on, it was extremely hot. Called the “customer service” number and was informed to put in an email what was wrong and that I wanted a full refund. I then was told that it was going to take up to 72 hours/6 days before I got a response from anyone about the refund. Called “customer service” back and could only leave a voicemail even though I had an option not not, kept call after sending another email and let them know that I was going to get in touch with BBB about their lack of communication and interest about resolving issues with their products and finally talked to someone only to have them tell me that if I don’t hear back from someone in another 48 hour to call back! I WOULD STRONGLY SUGGEST DO NOT DO NOT HAVE ANYTHING TO DO WITH THIS MERCHANT!!! They are incompetent and do not believe in customer first!!!!!

This company is horrible to purchase from. Packaged game system was broken in many places. There was plenty of bubble wrap to completely wrap the item several times but they just threw it all in the box. The website advertised specific colored controllers and I got random colors. Was missing a controller. Imagine my daughters face seeing her system in shambles when opening the box. The customer support phone number just goes strait to an answering machine despite being within operational hours. The company isnt BBB verified and I should have know this would have been my experience. This company SUCKS!

Hello, placed an order on February 2nd. Said it was going to be here by the 18th. Still have not received it. Email customer service several times. Got no firm updates. Would like someone from the company reach out to me