RetromimiReviews of retromimi.com

Terrible to no customer service whatsoever. Had to open a paypal dispute to communicate with them as i got no response from either of their contact emails. And when i asked for a support email on the dispute before closing it, they just told me to close it already. Worst store i've ever dealt with in my 15 years of online shopping..,

I bought an handheld, payed it online, after a few days without any sign from retromimi, i emailed back asking if they received my order. Their answer was that they do not ship to Romania and they will make a refund. No money received since 1 week. They do no reply to any emails since then. I opened a case with customer protection in UK. Hope i get my money back.

This worse gaming company ever I order a RK2020 on December 30 it's now January 21 and I have yet to receive it I haven't gotten an update on shipping in a week and the company sucks when you contact them like this is a really crappy company and should fix it's really crappy problems

I bought an RS-07 mini arcade cabinet on their site. After 2 weeks it hadn't even shipped. I emailed and they didn't ship for another week. 2 months later I got it and it was not the model that was being advertised. I checked their website, and now it is not being sold. I was sold the wrong device and now I'm stuck with a piece of garbage that I can't even change the firmware on. Stay away.

I placed an order with RetroMimi on May 1st 2020, I have yet to receive my order, or even validate with any credibility where the order might actually be. Aside from "wait more days", various excuses involving US Customs,"Riots" and verification that RetroMimi's "trusted shipping partner" Pitney Bowes supposedly has possession of the package. At no point has Pitney Bowes given the "package" to USPS, although the tracking data has indicated (on multiple dates and locations) that USPS was waiting for the package. RetroMimi's customer support and Pitney Bowes have created a mythical tracking history in an attempt to avoid refunding my payment. Fortunately, as soon as I discovered that Pitney Bowes was involved, I opened a claim via PayPal. At this point, RetroMini is trying to "run out the clock" on my claim. I will NEVER place another order through RetroMimi, and I would caution anyone against doing business with any company that uses Pitney Bowes.

I had a very good experience. I ordered from them a rg350m in 30.6.2020. I received it in 15.7.2020 (I live in Finland). Every time i send them a question I got an answer just after few minutes.Don't hesitate to ask them, send it to "support.....". I notice that they shipped my order in 1.7.2020 from China, it arrived to Belgium in 7.7.2020, but Belgium post sent it to Finland until 14.7.2020! But any way, a good experience with Retromimi

I ordered from them nearly 2 months ago and still haven't received it and have no idea where it is. They don't respond to updates like they claim they do. Their shipping tracking is dodgy and never updates. Ordering from them is like playing Russian Roulette. Just pay a little more and order through a reputable company.

Took two months to receive the package, and they use some obscure third party shipping service that never updates tracking. I could have swam back from China faster. Their communication is trash also. I have used them multiple times in the past, but never again. Just another garbage tier seller.