I ordered two pink bumpers and only…
I ordered two pink bumpers and only received one. When I reached out they didn’t respond. Plus they are out of green bumpers! 😡
By Rebecca M.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
103 reviews
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Retrieverworx offers new and innovative retriever training supplies. We produce carcinogen free training bumpers. No BPA, PVC, or phthalates like other retriever training bumpers on the market. We have developed unique umbrellas, ghillie blankets, bird bags, leashes, collars, and retriever training apparel.
Retrieverworx (retrieverworx.com) has 103 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 7 reviews with 1 star · Clear filters
I ordered two pink bumpers and only received one. When I reached out they didn’t respond. Plus they are out of green bumpers! 😡
By Rebecca M.
In 2026 it should never take 2 weeks to receive an order. I can’t review the product because I haven’t received it….yet.
By Andrew G.
Response from Retrieverworx· Aug 22, 2026
Please don’t review UPS here. We ship same day. Unfortunately we have no control over shipping services. Instead you can call them with the tracking number provided to see what the delay is.
Haven’t received my order, not sure why I’m getting this
By Denise B.
Shipping, still waiting and apparently it’s going to be another week.
By Robert Jesse Griffin I.
Response from Retrieverworx· May 23, 2026
Hello Robert, sorry you have not received your item yet. We shipped same day as your order (May 13th). It is up to UPS to get your package to you from that point on. Please rate our products here and not UPS service. UPS tracking: 1ZC1B491YW77799736
I sent an email to RetrieverWorx.com. I hope to get a response from them. I sent a picture of the part I would like to receive and a picture of the prong collar that is vastly different from the picture and description of the collar I ordered. I have never seen a Herm-Sprenger collar that looks like the collar sent to me. I hope this company sends me the part I need to make this a symmetric collar as described and pictured.
By John G.
Haven't received my order as promised
By Tim F.
Response from Retrieverworx· Feb 28, 2025
Hi Tim, we emailed you that your order will be shipped on 3/1 and apologize for the delay. Hi Tim, Our tracking shows your item was delivered on 3/7. If you don’t have your order we would be happy to replace it. Please start by contacting us first as we can only see that the item was delivered from our end instead of venting here. If you read our other reviews we offer great customer service. We can have you sign for it on delivery to ensure you receive it. We will send out a replacement tomorrow.
Never received the product
By Elizabeth H.
Response from Retrieverworx· Sep 18, 2024
USPS Tracking 420554229334610597203505403317 Shows Delivered 9/16/24 at 3:37 pm. If you don't have your package please file a claim with your post office