Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
72 reviews
Resume Mansion LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Resume Mansion provides expert resume writing services designed to help job seekers stand out to potential employers. Our team comprises seasoned resume writers and career professionals who deliver customized support tailored to each client's specific needs. Our offerings include resume crafting, cover letter writing, LinkedIn profile enhancement, and interview preparation. Leveraging deep industry insights and professional writing acumen, Resume Mansion equips job seekers with the essential resources to secure their ideal positions.
Resume Mansion LLC (resumemansion.com) has 72 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
72 approved reviews, newest moderated first
Excellent service.
By customer
Response from Resume Mansion LLC· Feb 28, 2025
Thank you for your kind words! We’re thrilled to hear that you had an excellent experience with our service. Your satisfaction means the world to us, and we appreciate your trust in Resume Mansion. Wishing you success in your job search! Let us know if we can assist you in the future.
They are a scammer! Don’t trust them with your money. Placed an order on 3/25 with for a full service with discount $296.1. My credit card was charged. I decided to cancel the service and I contacted them within 12 hours because I received a new job interview and I no longer needed a new resume. So, I contacted them via email (that’s the only option) and I requested to cancel the service. They responded after 1 day on 3/26 and asked for my reason of cancellation. I told them I did not need the service anymore. So, under the circumstance that My old resume was NEVER sent to them. No other communication was set up. It’s reasonable for me to just cancel the service I had not yet received at that moment. I tried to contact them multiple times for any refund update. Today is 4/8. NO RESPONSES. No refund. I have to file a credit card dispute to get my money back. STAY AWAY FROM THEM! There are better companies outside.
By AT T.
Response from Resume Mansion LLC· Feb 28, 2025
Thank you for reaching out with your concerns, and we apologize for any inconvenience you have experienced. At Resume Mansion, we aim to ensure that all our clients are satisfied with both our products and our customer service. Regarding your cancellation request, we understand the importance of timely and clear communication. Our policy does allow for cancellations within a specific timeframe, and it seems there was a delay in processing your request which we sincerely regret. We always strive to handle cancellation requests as swiftly as possible, and it is concerning to hear that you felt compelled to initiate a credit card dispute. Please rest assured that we take your feedback seriously and are investigating this matter to prevent similar issues from occurring in the future. We are committed to transparency and integrity in all our transactions, and we want to ensure that every client interaction is handled with the utmost care and respect. We would appreciate the opportunity to resolve this issue directly with you and ensure that your refund is processed promptly. Please contact our customer support directly at [provide contact information or specific instructions], and we will make sure that your case is prioritized and addressed immediately. Thank you again for your feedback, and we hope to resolve this matter to your satisfaction soon.
Resume turned out great for a good price
By customer
Response from Resume Mansion LLC· Feb 28, 2025
Thank you for your feedback! We’re so glad to hear that you’re happy with your resume and found our service to be a great value. Providing high-quality resumes at an affordable price is our goal, and we appreciate you trusting us with your career needs. Wishing you success in your job search! Let us know if you ever need any further assistance.
Very good service ,respect of timimg and profesionnal
By Roassem banda E.
Response from Resume Mansion LLC· Jan 26, 2024
Thank you for choosing our resume writing services! We are thrilled to hear that your new resume meets your expectations. If there’s anything more we can do to assist in your career journey, please let us know. Best of luck with your job applications!
Resume Mansion provided great customer service through quick response times to my questions and fast turnaround of the end product. However, my resume still felt outdated with a 3 page resume, traditional formats and antiquated verbiage. Also, there were no suggestions provided for improving my resume content, design or modernization. In some aspects, I ended up with a worse case scenario than my homemade resume. Also, I found some incomplete sentences in my cover letter (also lengthy and outdated) but didn’t feel it was worth the effort to request adjustments I can make on my own.
By AE
Response from Resume Mansion LLC· Jan 26, 2024
Thank you for taking the time to share your experience with us. We're glad to hear that you were satisfied with our customer service and responsiveness. At Resume Mansion, we strive to provide excellent support and timely delivery for all our clients. We regret to hear, however, that the resume and cover letter did not meet your expectations in terms of style and modernity. We aim to deliver up-to-date and impactful resumes tailored to the current job market and individual career goals. It's important to us that our clients receive a product that not only meets but exceeds their expectations. We appreciate your feedback on the outdated format and the need for more innovative design and content suggestions. This is valuable information that we will use to improve our services. Our goal is to ensure that all documents we produce are of the highest quality and relevance. We would welcome the opportunity to rectify the situation and offer you a revision to update and modernize your documents. Please contact us at your earliest convenience, and we will prioritize making the necessary adjustments to ensure your resume and cover letter are both contemporary and compelling. Thank you once again for your honest feedback, and we look forward to the opportunity to serve you better.
I was getting frustrated after trying out several AI tools for my resume without seeing any significant results. It felt like my CV still wasn't hitting the mark. That's when I found Resume Mansion, and I must say, they did a fantastic job. The website offers a seamless experience, making it super easy to place an order. After going through the process, the Resume Mansion team reached out to me for additional information. I'm happy to share that since Resume Mansion revamped my CV, I've started receiving interview calls. Fingers crossed, I might just land my dream job soon. A big thank you to the Resume Mansion team!
By Yas
Response from Resume Mansion LLC· Jan 26, 2024
Thank you for choosing our resume writing services! We are thrilled to hear that your new resume meets your expectations. If there’s anything more we can do to assist in your career journey, please let us know. Best of luck with your job applications!
the communication started dwindling after the initial intake and it became progressively brash. I could tell the person was getting annoyed with my questions and requests. After the fact, I started applying and I've gotten nothing but rejections. When I sent an email and clearly told them the issue, they asked for my resume, then responded here is a coupon, please get one of our packages...so another $300...for a total of over $600?!?
By R. R.
Response from Resume Mansion LLC· Oct 3, 2023
Thank you for sharing your feedback, and we apologize for any frustration or disappointment you experienced with our services. At Resume Mansion, we value each client's experience and aim to provide not only effective communication but also support tailored to your specific needs. We're sorry to hear that the communication did not meet your expectations, particularly after the initial intake. Our team should always be professional and accommodating, and it is concerning to learn that your interactions felt otherwise. We take such feedback seriously and will use it to improve our training and customer service protocols. Regarding the outcomes of your job applications, it's disappointing to hear about the rejections. Our goal is always to equip our clients with a resume that enhances their chances of securing interviews. If this has not been your experience, we clearly need to reassess the effectiveness of the resume we provided. Offering a coupon for another package was intended as a gesture to help address the issues with your existing resume, but we understand your hesitation given the additional cost. We would like to offer a more direct solution to ensure that your resume meets your needs without further financial burden. Please contact our customer support, and let's discuss how we can revise your resume and cover letter at no additional charge to you. We appreciate you bringing these issues to our attention, and we are committed to resolving them to your satisfaction. Thank you again, and we look forward to helping you enhance your job application materials.
This is the worst service. Do not buy. Pick any other resume writer. These people rip you off and don’t provide a usable resume. Total scammers. No money back guarantee either.
By Unhappy unsatisfied C.
Response from Resume Mansion LLC· Oct 3, 2023
Thank you for sharing your feedback, and we are truly sorry to hear about your dissatisfaction with our service. At Resume Mansion, we strive to provide high-quality resume writing services and we regret that we did not meet your expectations. We take allegations of inadequate service very seriously and would like to understand more about your specific situation to address it appropriately. We are committed to ensuring that all our clients receive valuable and professional assistance. Regarding our refund policy, we aim to be transparent with our clients about the terms and conditions from the outset. We understand that every client's experience is important, and we are here to work through any issues you have faced to find a satisfactory resolution. Please reach out to us directly at [insert contact method] so we can discuss this matter further and explore how we can better serve you. Your satisfaction is important to us, and we are eager to make things right if your experience has been anything less than satisfactory. Thank you once again for your feedback, and we hope to have the opportunity to address your concerns directly.
