Products are great
Products are great, convenient and reasonable priced.
By Chef R.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
806 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop 3000+ restaurant, catering & bakery supply product at great prices and fast shipping. Eco friendly plates, skewers, mini dessert cups, take away and food truck containers.
Restaurantware (restaurantware.com) has 806 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 61 reviews with 4 stars · Clear filters
Products are great, convenient and reasonable priced.
By Chef R.
90% is very good. Shipment on some items have been very slow. One in particular took 2½ months. The $99 a month for shipping is good but forces us to group our shipments in a one or two month period. When if at a more reasonable annual rate would make us buy more regularly. Your regular shipping rates are too high for certain products.
By David K.
Customer satisfaction is a hallmark of Restaurantware.
By Ed P.
I had a very pleasant experience..the young that helped me was very courteous..I received my samples..it was packaged very well
By VELMA H.
Happy with restaurantware & product. Fed-Ex left my box in the rain instead of putting on the covered porch. Boo Fed Ex...walk 2 more feet and leave packages in the obvious BEST place.
By Erica T.
Josh was great to work with. Some of the support staff was less than knowledgeable on certain things.
By Richard
I did not get a confirmation email on my order and a copy of my invoice in the order.
By Joan A.
Restaurantware.com is my first choice for kitchen equipment and small goods. Online chat and customer service are excellent. Shipping costs are high.
By J S.