GREAT SERVICE
Wonderful, friendly, helpful. Joe went out of his way to help me out!!
By Ellen
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
184 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's choice for bar and restaurant supplies. Home of the always free shipping on orders over $100
Restaurant Supply Group (restaurantsupplygroup.com) has 184 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
184 approved reviews, newest moderated first
Wonderful, friendly, helpful. Joe went out of his way to help me out!!
By Ellen
Shipped my oder as soon as they received it. Could not ask for better ser:oce.
By Mike C.
My order arrived in 3 days. Much lower price than I have been paying Amazon.
By Luanne
My order was easy to place, arrived in no time in perfect condition. I will definetly order from this site again
By Carol
Very easy to order. Great shipping cost and the order was shipped out right away and arrived quickly.
By Pamela
Ordered on a Sunday and was at my house by Friday.
By BW
Shipping was super fast and they have the best prices for the items I was lookig for.
By Landon
Ordered a replacement part based on a picture. Got a different part, made of different material. Sent an email with a question, and never got a response. Zero customer service. Terrible experience with one exception : fast shipping. But I'm not happy, especially since I could have gotten the same part they sent me for $4 elsewhere, with free shipping. Their lack of response really sealed the deal for me. Do yourself a favor and don't order from these people.
By Andrew
Response from Restaurant Supply Group· Aug 17, 2016
Hi Andrew, We are very sorry for this bad experience. We get the product images from manufacturers, as well as all the info. We submitted your question to the manufacturer and still have not received response. We will go ahead and refund the full amount of the order. You can keep the product. Our company works very hard to please our customers but sometimes there are things out of our control, like this one and also when the shipping carrier damages the shipments. Our apologies again. Thanks, Joe Garcia