Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
447 reviews
ResparkedSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rediscover the Joy of Creating 🎨At Resparked, we believe that everyone has a creative spark waiting to be reignited—and that’s where The Customizer Engraving Pen shines. Designed to make crafting effortless and fun, this tool brings creative activities within reach for anyone.
Resparked (resparked.com) has 447 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
447 approved reviews, newest moderated first
We had an issue with the carving tool and resparked offered to replace it right away!
By Janet H.
Response from Resparked· May 22, 2025
Thanks so much for your feedback! 😊 We're really glad we could help sort out the issue quickly. If you ever need anything else or have questions about the Customizer, we’re just a message away!
easy to respond to access good
By Marilynne D.
Response from Resparked· May 19, 2025
So happy to hear that everything went well! 😊 Thanks for your kind words and for being part of the Resparked family — we’re always here for you!
My problem was addressed quickly and efficiently. Very easy to work with.
By Glen
Response from Resparked· May 19, 2025
Thank you for the kind words! We’re glad we could help quickly and make the process easy for you. Always here when you need us! 💪✨
I ordered this as my Mother's Day gift, and was pleasantly surprised. Customer service is refreshing to have answers within a 24 hour period. I am charmed with the engraving pen, so easy to use and ready when you open the box.
By Donna
Response from Resparked· May 14, 2025
Thank you so much for your lovely words, Donna! 💐 We're honored to have been part of your Mother's Day gift, and it's wonderful to hear the engraving pen charmed its way into your heart. So glad the setup was smooth and our team was there for you when needed—fast support is always part of the plan! Happy creating! 💫
Excellent customer service!
By Mariane S.
Response from Resparked· May 12, 2025
Thanks a ton! 😊 We’re always here to help—so glad you had a great experience with our team.
I bought a product which was malfunctioning I did a video and they replaced it the service was excellent
By Erika
Response from Resparked· May 9, 2025
Thank you for your review! We're sorry the first item didn’t work as expected, but really appreciate you sharing the video—it made all the difference. We're glad we could sort it out quickly and that you had a great experience with our service!✨
I purchased a Resparked in December. I live in Costa Rica so I had it sent to a friend who was coming to Costa Rica. It took over two weeks for delivery and arrived the day after my friend arrived in Costa Rica. So I had to make other delivery plans. The Resparked finally reached Costa Rica April 18, 2025. I was delighted and it appeared to work great...for three weeks...then it stopped. Now it will turn on but won't move. Touch the head and, sometimes. it will start it but almost immediately stops when starting to use it. I now have a piece of junk! Useless and no way to repair it. I just got a reply from Resparked, they are replacing the defective tool. I'm impressed with the reply and look forward to the replacement.
By Ron B.
Response from Resparked· May 7, 2025
Dear Ron, we're really sorry to hear about the trouble you’ve had—and we totally get your frustration. This isn’t the experience we want for anyone. We can definitely replace your Customizer and make things right. Our team will be in touch to sort it out quickly. 💛 Thanks for your patience—and for giving us the chance to fix this! 🙌
Super service - couldn't be more satisfied :)
By Per B.
Response from Resparked· May 7, 2025
Thank you for the amazing feedback! 🙌 We're so happy to hear you’re completely satisfied. We can’t wait to serve you again soon!
