Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
447 reviews
ResparkedSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Rediscover the Joy of Creating 🎨At Resparked, we believe that everyone has a creative spark waiting to be reignited—and that’s where The Customizer Engraving Pen shines. Designed to make crafting effortless and fun, this tool brings creative activities within reach for anyone.
Resparked (resparked.com) has 447 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
447 approved reviews, newest moderated first
They fully back up their product. They responded immediately and took care of my problem. I would buy from them again!
By Lothar B.
Response from Resparked· Feb 12, 2026
That really means a lot to us 💛 Showing up quickly and standing behind what we make isn’t a strategy — it’s a commitment. We’d be honored to create with you again anytime.
Envío rápido. Tuve un problema que me solucionaron rápidamente.
By Leire D.
Response from Resparked· Feb 12, 2026
Gracias por compartir tu experiencia 💛 Nos alegra saber que todo llegó rápido y que pudimos resolver el inconveniente sin demoras. Estamos acá para lo que necesites.
My shipment did not arrive although the last mile delivery company said they did. I contacted contact support of the supplier to request a solution. They asked me to check a few things that I did. At the end I contacted the last mile deliverer and all I got was a picture of my letterbox. My letterbox is approved to receive middle large packets. As I mentioned no package was delivered. To keep it short: I provided the feedback and they immediate concluded something went wrong but not on my side. As a professional company should do take a decision. They did and decided to ship again the chosen product to me. Once again a bolt but fantastic customer focused decision. Now I’m waiting to receive the goods. Thanks for your superb support and thorough investigation and decision. Roy
By Roy
Response from Resparked· Feb 12, 2026
Roy, thank you for explaining everything so clearly 💛 We know how stressful it is when tracking says “delivered” and there’s nothing there, so we’re glad we could step in and take responsibility on our end. We truly appreciate your patience and trust — we hope your new shipment reaches you smoothly this time.
I bought several tools one didn’t work but they were very efficient in sorting out the issue!! Thank you
By Amanda T.
Response from Resparked· Feb 12, 2026
Thanks for letting us know 💛 Even when one tool doesn’t behave as it should, making the fix simple and fast is on us. We appreciate you giving us the chance to sort it out.
Amazing customer service, pen stopped working after 1mth, I sent video of it not working the promptness and clear instructions of all replies had me stunned!!! They also offered me a gree upgrade which blew me away! More businesses need to take a page from their book. The pen itself is amazing, wr had hours and hours of fun with it, my kids are obsessed, I would highly recommend it!!
By Ebony M.
Response from Resparked· Feb 12, 2026
Wow — this made us smile big 💛 We know how disappointing it is when something stops working, so getting you back to creating (and adding a little surprise) felt like the right move. Hearing that your kids are obsessed and you’ve had hours of fun with it means everything — thank you for the love and recommendation.
New user and can't even say how great the response was to my questions/suggestions. Immediately replied, gave me invaluable instructions on but usage, pattern transfer, different applications and all with positive suggestions to enhance my project.
By Sara
Response from Resparked· Feb 12, 2026
This is so great to read 💛 Helping you feel confident experimenting with new techniques and applications is something we genuinely enjoy. Can’t wait to see where your creativity takes you — we’re always here if you need a hand.
I had a tool that stopped working after using it 4 times. Had to send a video of the tool not coming on. They are sending me a new one at no cost. That’s great customer service. I want to thank you all for the support and service.
By Scott S.
Response from Resparked· Feb 12, 2026
We’re so glad we could get you sorted quickly 💛 Thank you for sending the video and giving us the chance to make it right without any hassle. It means a lot that you felt well supported — that’s exactly what we’re here for.
Very quick and easy to order
By Lois
Response from Resparked· Feb 12, 2026
Love hearing that 💛 We work hard to keep the process simple so you can focus on the fun part. Thanks for choosing us.
