Resort Advisory GroupReviews of resortag.com

They did what was needed. I just think there should be updates every month, even if nothing is happening at the moment. But he outcome was definitely positive.

Through the process of extricating ourselves from a contract with Hilton Grand Vacations RAG was the third company who worked on our behalf. The entire process was over three years long with RAG holding the watch for a bit over a year. The team at RAG did provide quarterly updates, often without headway as HGV did not respond. The one area we wish we had better guidance on is to stop making payments immediately once representation is established and the credit protection service is in place. The whole process is very unstructured in our opinion so be prepared to wait, and wait... In the end RAG was the only service that succeeded and we appreciate that we are out from under the HGV anvil.

RA has provided professional care for me for the most part. Except for changes in staff on what appeared to be a frequent basis, everything has been handled well.

So far, we've been satisfied with the results - even though we realize it takes time to solve any problem.