The worst ever
The worst ever. The email gives the wrong phone number. The hotel can’t find our reservation. No one will answer the phone
By Laurie S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
298 reviews
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reservationstays.com is listed under Activities & Tours.
reservationstays.com (reservationstays.com) has 298 customer reviews on The Fair Hearing, with an average rating of 1.1 out of 5.
298 approved reviews, newest moderated first
The worst ever. The email gives the wrong phone number. The hotel can’t find our reservation. No one will answer the phone
By Laurie S.
Beware! I somehow got to the ReservationStays.com website direct from a Hampton Inn site and proceeded to book two nights. After confirming, we hung up and I called the hotel directly a few minutes later to confirm the booking came through only to find out they booked the wrong rooms. I cancelled the rooms with the hotel and called ReservationStays back immediately to let them know they booked the wrong rooms for me, and I needed to change or cancel, and they refused, citing "no refunds." What a bunch of bull, these people.
By Lindsay T.