Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
169 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Experience Travel with ConfidenceLaunched in early 2026, Reservations Portal is your new home for finding the best hotel values across the United States. We’ve combined cutting-edge booking technology with a simple promise: total price transparency and a secure, stress-free experience.Whether you’re looking for a luxury resort, a cozy boutique hotel, or a reliable stay for a business trip, our platform connects you directly to the best inventory in the U.S. market. Every booking is backed by industry-leading data security and supported by our customer service team, ensuring you have personalized help at every step of your journey.At Reservations Portal, we believe travel should be simple. With a commitment to honest pricing, we’re here to help you plan your next American getaway with ease.
Reservations Portal (reservationsportal.com) has 169 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
Showing 51 reviews with 5 stars · Clear filters
The view of the beach!
By John
Response from Reservations Portal· Oct 20, 2026
Hi John! Thanks for taking the time to leave a review. We're happy that you were so pleased with your view of the beach! Thanks for booking through us - hope you future travels go just as well.
Location and pet policy
By Michelle
Response from Reservations Portal· Oct 20, 2026
Hi, Michelle! We're glad to hear you were happy with your stay.
The Front Desk person was very accommodating. They allowed us to check in early, answer our questions about where to eat, and we're very helpful overall. A+
By John S.
Response from Reservations Portal· Oct 20, 2026
Hi, John! We're glad to hear the front desk staff was very accommodating. As an independent travel network, we are not affiliated with the hotel directly - but we're glad you were happy with the room selection and happy with the booking process.
Just a phenomenal atmosphere overall. Elegant. Beautiful. Modern. The staff were amazing. So helpful and kind. My first time ever to Miami. I'm glad I chose East Miami for my stay. My next trip will be more than just an overnight day trip for sure!
By Anthony R.
Response from Reservations Portal· Oct 19, 2026
Hi, Anthony! It's great to hear you had a good time in Miami. We're not associated with the hotel, but we'd be happy to have you book through us again on your next trip!
Clean updated facility with a great price and breakfast. Friendly staff. Will check it out on future trips.
By Ronald R.
Response from Reservations Portal· Oct 19, 2026
Hi, Ronald. We're glad to hear that you found good value in booking through us! We're not directly affiliated with the hotel, so we can't take credit for the staff, but we're happy to hear the stay was great.
As always the service and accommodations are always spot on! Love the fact that they stay consistent with everything. One suggestion though. Bring back the shiner bock to the refrigerator 👍🏼
By Ruben G.
Response from Reservations Portal· Oct 19, 2026
Hi, Ruben! We're glad to hear you enjoyed your stay. Unfortunately, we are not directly associated with the hotel - we're an independent travel network. This being said, I'm sure the hotel would love to hear that you're always happy with the stay!
Very easy to book the room
By Arlene A.
Response from Reservations Portal· Oct 19, 2026
Hi, Arlene! Thanks for reaching out. Glad to hear the booking experience was easy for you.
Super spacious rooms that were clean and very modern. Staff was attentive and courteous when our first arrived and checked in and greeted me when I was coming and going.
By Kelly
Response from Reservations Portal· Oct 16, 2026
Hi, Kelly. We're glad to hear you had a great stay! We're not directly affiliated with the hotel, but we're glad the staff was exceptional. We're happy to hear that you're happy booking the room with us and found great value!
