Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
30 reviews
FazerCards ResellerSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FazerCards Reseller is a B2B platform that enables resellers to sell digital products through a unified API and web dashboard.The platform aggregates over 10,000 digital products, including game top-ups, gift cards, subscriptions, and keys, all in a single catalog with automated delivery.Resellers get access to API, webhooks, and a management panel to create orders, track statuses, and deliver products instantly without manual processing.FazerCards brings multiple suppliers into one system, simplifying product availability, management, and business scaling.
FazerCards Reseller (reseller.fazercards.com) has 30 customer reviews on The Fair Hearing, with an average rating of 1.6 out of 5.
Showing 22 reviews with 1 star · Clear filters
If you buy with them you will regret like hell , worst of worst , order gets stuck for forever and there is no customer Support nothing. You order one thing they deliver another . Always error , shit and Thirdclass service.
By Cesar
shit support
By Jamshid O.
’m extremely disappointed with the way Fazercards has handled an invalid code issue. The order was for a $101 SEAGM product, and the code was invalid. I opened a support ticket, and the issue has now been pending for 20 days, since September 13. For the last two weeks, I have received no meaningful update or resolution. I also contacted SEAGM myself and was told that the issue is related to the provider and that Fazercards should contact them. I provided this information and the relevant evidence in the support ticket. The only response I received was: “Your issue is already being handled: we have passed all the order details to the supplier and are waiting for their reply. We will write here as soon as it arrives.” And then nothing. I understand that Fazercards may need to communicate with a supplier, but waiting 20 days for an invalid code to be resolved is not acceptable. If the supplier needs more time to investigate, then Fazercards should refund the customer and handle the supplier dispute separately. I did my part. I contacted SEAGM, provided the information requested, and waited patiently. At this point, I just want the issue resolved. To the support team reviewing this: please don't send another generic or scripted response. Please actually review the ticket, resolve the issue, and provide a concrete solution. This has already taken 20 days, which is far too long for a $101 order. If this remains unresolved, I will continue documenting my experience publicly on Trustpilot. order-1281626
By MaD
No human support for 10 days on I buy on this platform in I contacted support the same day with a screenshot, through a ticket on the site and by email. The only reply was an automated message saying the screenshot was received, the case was passed for review, and a live operator would join the conversation shortly. That was 10 days ago. No human has written to me since. There has been no refund, no replacement and no compensation, and the money for this order is still frozen. Before this, support answered within about a day on site and delivery issues, and I had never had a problem like this. When a real problem with a code came up, the replies stopped.
By Latif R.
I am an active reseller on the platform, but the support for resolving issues is very poor. I have been dealing with an invalid PSN code for this order (ord-1334837) for several weeks without receiving a response; additionally, I have another case regarding a used Roblox code (ord-1663277).
By Erick B.
ARNAQUE pure ! il essaye de passez tes payement via mon compte de 25000 € en euro ces fou pire site a fuire !!!!!
By anon
Response from FazerCards Reseller· Sep 25, 2026
Hello, We are unable to identify any actual issue from your review. You mention an account with €25,000, but you have not provided an order number, transaction ID, account email, or any other information that would allow us to verify your claim. Please contact our support team and provide the relevant order number or account details so we can investigate the situation. We take legitimate issues seriously, but publicly calling our service a “scam” without providing any verifiable details does not give us anything to investigate or resolve.
Техническая поддержка практически не отвечает, а заказы могут надолго оставаться в статусе ожидания. Перед тем как пользоваться услугами данного реселлера, хорошо подумайте и учитывайте возможные риски.
By Smart S.
Response from FazerCards Reseller· Sep 25, 2026
Hello, The statement that our support “practically does not respond” is inaccurate. At the moment, when a new support ticket is opened on our website, the customer receives an immediate response. If a case has already been escalated to an operator or requires verification from a supplier/provider, the ticket remains open while we wait for the necessary information. In such cases, we reply as soon as we receive an update — repeatedly sending the same response would not speed up the investigation. Some orders may remain in processing when additional verification or a provider response is required, but this does not mean that support is ignoring the customer. If you have a specific unresolved case, please provide your ticket or order number so we can check it directly.
It is a scam site. I transferred $11 via Binance, but to my surprise, the funds never reached my wallet. I tried contacting support, but only received automated replies—and eventually, even those stopped coming. My money is gone, and my trust in the site has vanished; it is a scam site through and through.
By rostom
Response from FazerCards Reseller· Sep 25, 2026
Hello, Calling our service a “scam” because a deposit was not credited instantly is misleading. Deposits are credited automatically when the payment is sent exactly according to the instructions shown on the payment page — using the correct network, supported currency/token, and required amount. If a customer sends funds through the wrong network, sends a different currency, an incorrect amount, or otherwise does not follow the payment instructions, the system may be unable to identify and credit the payment automatically. This is clearly stated on the payment page before the transaction is made. We also explicitly inform customers that such cases require manual verification and may take 2–5 business days to investigate and credit. Receiving an automated reply does not mean the case is being ignored. If manual verification is required, the ticket remains with our operator until the transaction has been checked. If you still have an unresolved deposit, please provide your transaction hash and ticket number, and we will verify the case. We strongly recommend that customers carefully follow the payment instructions to avoid such delays.
