Ok. Rep def
I trust services provided but they are not well explained.
By Edward L.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
403 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ReputationDefender helps individuals and organizations take control of their online presence when it matters most. Whether you’re dealing with negative search results, unwanted exposure, or ongoing privacy risks, we provide discreet, high-touch support to assess the situation, build a strategy, and execute on your behalf. ReputationDefender is part of Gen Digital, Inc.., a global company dedicated to powering Digital Freedom with a family of trusted consumer brands.
Reputation Defender (reputationdefender.com) has 403 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
403 approved reviews, newest moderated first
I trust services provided but they are not well explained.
By Edward L.
I had received two emails and two codes to confirm my identity when I was logging-in on ReputationDefender. I was concerned that some hacker had made the second request. The ReputationDefender agent listened carefully and explained what must have happened. She reassured me that I was OK.
By NCS
Response from Reputation Defender· Jan 28, 2020
Hi, NCS, Thanks for taking the time to write a review for ReputationDefender. I'm glad our customer service agent was able to explain the situation to you.
Reputation Defender has done a far better job than I would have ever expected. My rep Jay Jackson has been invaluable in helping understand how things work and why. I could not be more pleased. Thank you! Charles Roller
By Charles R.
Response from Reputation Defender· Jan 15, 2020
Hi, Charles, We are thrilled that our service exceeded your expectations! We will be sure to pass on your kind words to Jay.
If you're concerned about your online privacy, this is a great place to start. The customer support team is very informative and responsive.
By Henry K.
Response from Reputation Defender· Jan 15, 2020
Hi, Henry, Thanks for taking the time to leave us such a nice review! Our customer support team works hard to ensure that every interaction is a positive one. I'm so glad you found their advice helpful.
They do a great job removing negative content. It is a huge relief to know that it has been buried and it is something I rarely even think about anymore.
By Brian
Response from Reputation Defender· Jan 10, 2020
Hi, Brian, Your words are music to our ears! Thanks for taking the time to write a review and make our day!
Josh was very helpful. Offered some great tips and insight. Would recommend. Thanks Josh!
By John
Response from Reputation Defender· Jan 8, 2020
Hi, John, Thanks for the review! We're so glad Josh could help you out. We will be sure to pass along your kind words.
If I were to use a company for this problem RD would be at the top of my list. I just wanted information not ready to subscribe yet. They did an excellent job!
By Big S.
Response from Reputation Defender· Dec 23, 2019
Thanks, Big Sarge! We're glad we were able to help you out. Our goal is to empower people to control their online image---regardless of whether they decide to hire us.
Reputation Defender does what they promise. You can depend on them to deliver positive results for you and your company.
By Norman J L.
Response from Reputation Defender· Jan 28, 2020
Hi, Norman, Thanks so much for the kind words. We appreciate it!