Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
403 reviews
Reputation DefenderSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ReputationDefender helps individuals and organizations take control of their online presence when it matters most. Whether you’re dealing with negative search results, unwanted exposure, or ongoing privacy risks, we provide discreet, high-touch support to assess the situation, build a strategy, and execute on your behalf. ReputationDefender is part of Gen Digital, Inc.., a global company dedicated to powering Digital Freedom with a family of trusted consumer brands.
Reputation Defender (reputationdefender.com) has 403 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
403 approved reviews, newest moderated first
They absolutely suck. Charging after you have told them you do not want thier services because it does not work. They absolutely suck. Now I have to get my bank involved to get my money returned. This has been going on for months.
By Danielle De C.
He answered all my questions and provided his personal line in case I think of any others. Thanks, James, for the outstanding attention. Great service!
By Eileen P.
Response from Reputation Defender· Jan 22, 2021
Hi, Eileen, Thanks for letting us know about your outstanding experience with James. We are so glad you enjoyed your interaction with ReputationDefender.
Overall we achieved the result we wanted ie getting less desirable Internet profile away from early page searches. However, the communication from my account manager was at times very poor. One incorrect article was not corrected for weeks despite emails, phone calls etc. It was eventually corrected. That being said he was very respectful and decent in interactions.
By Nick C.
Response from Reputation Defender· Jan 15, 2021
Hi, Nick, Thanks for taking the time to tell others about your positive experience with ReputationDefender. We're glad that we were able to solve your problem. However, we sincerely apologize for the poor communication from your account manager. Rest assured that we are taking steps to address this problem. Please let us know if you have any other questions or concerns.
I decided to change my review it is finally removed thank you so much.
By Erica P.
Response from Reputation Defender· Dec 23, 2020
Hi, Erica. We submitted the Outdated Content Request to Google for you as a favor when you called us. According to Google, the page that we originally submitted has been removed. However, there appears to have been more than one page (URL) at that website containing the same content, and the second page replaced the first one in your search results. We have submitted a second request to Google today and will wait to see if that works – Google’s processing times and responses can vary. If it does not work, you might need to hire a reputation management company to push the search result off of the first page. We understand how frustrating these things can be and hope you get this resolved quickly. Please call us at 888-851-9609 if we can help in any way.
The Reputation Defender is an exellent tool and I am very satisfied with the results, which went beyond my expectations. The Reputations Defender employees are a team of profesionals.
By Ardian C.
Response from Reputation Defender· Dec 16, 2020
Hi, Ardian, Thanks for reviewing us! We are glad that our team has been able to provide you with such a positive experience.
Awesome experience so far. I appreciate the monthly follow up calls to go over where we are and how far we’ve come. Thanks so much to the whole team - I truly appreciate it.
By #Blessed
Response from Reputation Defender· Nov 13, 2020
Thanks for taking the time and effort to write such a nice review. We are happy that you are pleased with our services. Don't hesitate to let us know if you ever have any questions or concerns.
My Sales Rep. Nick Dunn was very professional, knew his stuff. Conveyed Excellent guidance. Didn't use pressure tactics. I have already recommended RepDef to family and friends. Sincerely, Dr Michael Townsend Sr
By Dr Michael Townsend S.
Response from Reputation Defender· Nov 5, 2020
Hi, Dr. Townsend, Thanks for recommending ReputationDefender to your friends and family, and for taking the time to write such a thoughtful review. We are very pleased that Nick was able to meet and exceed your expectations. Our goal is to ensure that all our customers are educated, empowered, and fully satisfied with our service.
Professional with monthly follow-up.
By Lorenzo Pitts J.
Response from Reputation Defender· Nov 3, 2020
Hi, Lorenzo, Thanks for taking the time to put in a good word for ReputationDefender. We appreciate it!
