Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
403 reviews
Reputation DefenderSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ReputationDefender helps individuals and organizations take control of their online presence when it matters most. Whether you’re dealing with negative search results, unwanted exposure, or ongoing privacy risks, we provide discreet, high-touch support to assess the situation, build a strategy, and execute on your behalf. ReputationDefender is part of Gen Digital, Inc.., a global company dedicated to powering Digital Freedom with a family of trusted consumer brands.
Reputation Defender (reputationdefender.com) has 403 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
403 approved reviews, newest moderated first
It’s amazing what can happen when people commit to doing what they say… Reputation defender is a life saver!
By Ronald W.
Response from Reputation Defender· Nov 2, 2023
Thank you, Ronald! It's great to be someone's "lifesaver!" We try hard to ensure all our customers feel this way.
I have been a longtime Reputation Defender client. It is the best in the business with superior management and protection of my online profile, presence and privacy. The personal care and attention by the Reputation Defender Representatives is outstanding and no one compares. In this age of uncontrollable spam and scams, Reputation Defender is the answer and the most trustworthy.
By Katherine S.
Response from Reputation Defender· Nov 1, 2023
Thank you so much for the glowing recommendation, Katherine. We are thrilled to hear you consider us the best in the business. Honestly, it's easy to deliver top-notch service when you have such great customers!
Competent staff and great service. After taking time to fully complete the background sections during set-up, it's very much a set-it-and-forget-it product. Norton does their thing in the background without me having to think or worry about it. Worth every penny to have the peace of mind from knowing students (and their families...) can't get my personal information from a quick Google search!
By Aly B.
Response from Reputation Defender· Oct 30, 2023
Hi, Aly. We appreciate you taking the time to review ReputationDefender. It's great to hear that you are enjoying our service.
Garett Gori was of tremendous assistance concerning the dichotomy of how online search results, with different search engines function. He was patient, courteous, and very knowledgeable in all things involving search results on name(s) and content. Kudos to Reputation Defender and the hiring manager who recognized Garett's value and brought him aboard to your team!
By Jonathan S.
Response from Reputation Defender· Oct 30, 2023
Thank you for reviewing us, Jonathan! We are thrilled that you enjoyed working with Garett, and we'll be sure to pass your kind words on to him.
It didn’t find me very disappointed not useful at all.
By Robin M.
Response from Reputation Defender· Oct 31, 2023
Hi, Robin. Thank you for trying out our Reputation Report Card. We understand your frustration. If you have a common name--and haven't intentionally created a strong online presence to distinguish yourself from others with similar names--then you might appear "invisible" to search engines, which is where we draw our data from. We suggest adding some other bits of clarifying information, such as your profession or your city, to your Report Card search to narrow down the results. We'd be happy to walk you through the process if you'd like. Just give us a call!
My daughter had some negative things from when she was a late teen show up which affected many work opportunities. Cliff really took charge cleaning up her online persona.
By Terri G.
Response from Reputation Defender· Oct 30, 2023
Hi, Terri. We're so glad Cliff was able to help your daughter with her online persona, and we appreciate the review. Thank you!
Our account representative is knowledgeable, efficient and responsive to our needs.
By Nancy K.
Response from Reputation Defender· Oct 27, 2023
Hi, Nancy. Thank you for taking the time to review ReputationDefender! We are very glad to hear your account representative was so helpful.
Curt was so helpful and truly went above and beyond. I am thankful to him and his team for helping me out and working hard to address my concerns.
By Anonymous
Response from Reputation Defender· Oct 25, 2023
Thank you for the review! We are happy that Curt went above and beyond for you. (We expect nothing less from our team members, but it's always good to hear!)
