Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
571 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As global citizens, we strive to offer fair prices to the market, understanding that the prices in optometric practices and other retail facilities are often unreasonably high. Replacement Lens Express is committed to providing its customers with the fastest, highest quality lens replacement service on the web.Our optometric lab has been excelling in the industry for over 70 years. It is our commitment to selection, quality and customer service which have helped us to last in this competitive market for so long.Our online ordering system is quick and easy to use, however, we believe that talking to a real person at any time should always be an option. That's why our service personnel are some of the best in the industry, helping customers understand their lens needs in real-time.Explore Replacement Lens Express NOW to learn why so many of our customers are thrilled with their new lenses!
Replacement Lens Express (replacementlensexpress.com) has 571 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
571 approved reviews, newest moderated first
Quickly responded to a broken eye glass frame.
By Wilford D G.
Response from Replacement Lens Express· Oct 3, 2024
Hi Wilford, Thank you for leaving us such a wonderful review of your recent experience with RLE. We are happy to hear that you are impressed with our service and communications. We look forward to seeing you again soon. Sincerely, Jennifer
Great and amazing customer service !! Five stars ⭐️ and beyond will diffidently will buy from y’all again!
By Elizabeth
Response from Replacement Lens Express· Sep 24, 2024
Hi Elizabeth, Thank you for taking the time to leave us such a wonderful review of your recent experience with RLE. We are thrilled to hear that you love your new frame. We appreciate that you chose RLE for your new frame. We look forward to seeing you again. Sincerely, Jennifer
No problems. Everything went well. Communication excellent. Lens are good.
By Joan
Response from Replacement Lens Express· Sep 23, 2024
Hi Joan, Thank you for taking the time to leave us such a wonderful review. We are glad that you chose RLE for your new prescription lenses. We look forward to seeing you again. Sincerely, Jennifer
Overall, great experience from start to end. I love my replacement lenses
By Gerardo S.
Response from Replacement Lens Express· Sep 30, 2024
HI Gerardo, Thank you for taking the time to leave us such a wonderful review. We are thrilled that you chose to shop with RLE for your new prescription eyeglass lenses. We look forward to seeing your again soon. Sincerely, Jennifer
-I have been buying lenses I think last 5-7 years , always pleased and great customer care.
By akabi A.
Response from Replacement Lens Express· Sep 12, 2024
Hello Akabi, Thankyou so much for leaving us such a fantastic review of your recent experience with RLE. We are thrilled that you continue to choose RLE for your prescription eyeglass lenses. Thank you again and we look forward to seeing you again soon. Take Care, Jennifer
Fast services for a great price!
By PHANENCA B.
Response from Replacement Lens Express· Sep 12, 2024
Hello Phanenca, Thank you for leaving us such a great review. We are happy that you found our service easy to us, speedy and affordable. Thank you for choosing RLE for your prescription eyewear needs. I look forward to seeing you again soon Take Care, Jennifer
I’ve used RLE numerous times for both me and my wife. Always a great experience and high quality results. Just received the latest pair and my wife is thrilled with them. The cost is so much lower than retail optical stores. Makes it easy to get new frames more often.
By Phillip H.
Response from Replacement Lens Express· Sep 12, 2024
HI Phillip, Thank you for leaving us such a fantastic review. I am thrilled that you have continue to choose RLE for you and your wife's prescription eyewear. IT is always a pleasure working with you and I look forward to seeing you again soon. Thank you again, Sincerely. Jennifer
Easy process, great quality for a fraction of the price. My frames were treated with care.
By Lilia P.
Response from Replacement Lens Express· Sep 12, 2024
Hi Lilia, Thank you for taking the time to leave us such a fantastic review of your recent experience with RLE. We are thrilled to hear that you found our service easy to use. I am so happy to hear that you love your new prescription glasses! We look forward to seeing you again soon. Sincerely, Jennifer
