Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
571 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
As global citizens, we strive to offer fair prices to the market, understanding that the prices in optometric practices and other retail facilities are often unreasonably high. Replacement Lens Express is committed to providing its customers with the fastest, highest quality lens replacement service on the web.Our optometric lab has been excelling in the industry for over 70 years. It is our commitment to selection, quality and customer service which have helped us to last in this competitive market for so long.Our online ordering system is quick and easy to use, however, we believe that talking to a real person at any time should always be an option. That's why our service personnel are some of the best in the industry, helping customers understand their lens needs in real-time.Explore Replacement Lens Express NOW to learn why so many of our customers are thrilled with their new lenses!
Replacement Lens Express (replacementlensexpress.com) has 571 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
571 approved reviews, newest moderated first
Lenses replaced without any issues! Timely and good quality!
By Bob & Doug M.
Response from Replacement Lens Express· May 27, 2025
Hello Bob Thank you for taking the time to leave us such a fantastic review of your recent purchase with RLE. I am thrilled to hear that you are happy with your new prescription lenses . We look forward to working with you again soon. Sincerely, Jennifer
I’ve been using this company for years and they always deliver! My order is perfect every time and their customer service is top notch.
By Abigail W.
Response from Replacement Lens Express· May 20, 2025
Hello Abigail Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you love your new lenses. We appreciate that you continue to choose RLE for your prescription eyeglass lenses and look forward to seeing you again soon. Sincerely, Jennifer
perfect lenses for my second time. Thank you
By Laura
Response from Replacement Lens Express· May 19, 2025
Hi Laura, Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you love your new lenses. We appreciate that you continue to choose RLE for your prescription eyeglass lenses. We look forward to seeing you again soon. Sincerely, Jennifer
The package was secure and well wrapped, arrived just on time and the glasses frames are perfect.
By Juana R.
Response from Replacement Lens Express· May 5, 2025
Hello Juana, Thank you for taking the time to leave us such a fantastic review of your recent purchase with RLE. We are thrilled that you chose RLE for your new eyeglass frame. We look forward to working with you again soon. Sincerely, Jennifer
Was a little nervous getting glasses and spending this much (though it was much lower than anywhere else). They nailed it! Glasses are perfect. Very happy. Good comms, good service, good price.
By Jon T.
Response from Replacement Lens Express· May 1, 2025
Hello Jon, Thank you for taking the time to leave us such a wonderful review of your first order with RLE. We certainly can understand the hesitation to order prescription lenses online for the first time and I am thrilled to hear that you are happy with your new lenses and your entire experience. I look forward to working with you again soon. Sincerely, Jennifer
perfect, just what i ordered no problems
By Jacob M.
Response from Replacement Lens Express· Apr 28, 2025
Hi Jacob Thank you for leaving us such a wonderful review of your recent experience with us. We are thrilled that you chose RLE for your new eyeglass frame. We look forward to seeing you again soon. Thank you Jennifer
Quick turn around
By Mark W.
Response from Replacement Lens Express· Apr 11, 2025
HI Mark, Thank you for taking the time to rate your experience with RLE. We are thrilled that you chose us for your eyecare needs and that you found our service speedy. We look forward to seeing you again soon. Sincerely, Jennifer
RLE asked for clarification from me to get my order request details understood and correct, successfully.
By G S.
Response from Replacement Lens Express· Apr 10, 2025
Hello, Thank you for taking the time to leave us such a wonderful review of your recent experience with RLE. It was a pleasure working with you and I am happy that you love your new lenses. Please do not hesitate to reach out to me any quesitons you may have. Thank you again and I hope you have a wonderful spring. Sincerely, Jennifer
