Great customer service
Great team that is willing to the distance to make sure that the customer is satisfied.
By Jerry B.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
719 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Repair Surge provides automotive service and repair information covering over 10,000 vehicle models. Repair shops and vehicle owners turn to the online manuals from Repair Surge for the accurate, factory-derived information they count on.
Repair Surge (repairsurge.com) has 719 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
719 approved reviews, newest moderated first
Great team that is willing to the distance to make sure that the customer is satisfied.
By Jerry B.
Good manuals with clear instructions
By David N.
It was easy to find the manual I was after and easy to navigate through the manual
By Craig B.
The electrical schematics seem fine for my vehicle. However, the exploded parts diagrams have a lot to be desired. They are not great quality and small. If you try to blow them up for detail, they are really grainy. If you look at procedures, sometimes they don't exist. I can tell a lot of information from the factory manuals is missing and/or redacted.
By Todd K.
Response from Repair Surge· Jan 21, 2025
Hello, thank you for this message. It sounds like the information we had for your vehicle wasn't sufficient. In most cases our coverage is very good, but unfortunately that does happen sometimes when covering over 10,000 vehicle models. Please contact us at [email protected] so we can investigate and get this resolved for you (including a refund if necessary). Thank you and we hope to hear from you soon.
It’s no secret, if you want to know the health of your car, you will need the software from repair surge. Now retired Going back to my youth when everyone knew what was under the hood and how to fix it.
By Larry
many procedures not available even simple thing
By moh N.
Response from Repair Surge· Jan 21, 2025
Hello, thank you for this feedback. Please contact us at [email protected] so we can look into this. It's possible that we don't have sufficient information for your vehicle. While our coverage is usually very good, that can happen in rare cases when dealing with over 10,000 vehicle models. In those cases we take responsibility and make it right for the customer, including a full refund if necessary. Please get in touch with our support team so we can get this resolved for you. Thank you.
I have used this site for several years and always had the information that I needed to do repair. The last manual I got the other day did not have any information in sections so I contacted the help desk. Had a very fast response from help desk and after investigation received a refund for the manual. Thanks for the great customer service.
By Albert K.
Easy and simple to sign up. Good pricing. Fairly detailed and great to lookup part numbers. The directions are to the point which i like. All in all well worth the price.
By newelly