ReliableSite.NetReviews of reliablesite.net

Shady and unreliable(site) practises from especially support. They gaslight you and are very unhelpful. This results in problems being prolonged for a very long time. Causing up to 24 hours of downtime in case of hardware failures, Now they increased their base pricing on a very short notice, m

We've been using ReliableSite for our dedicated infrastructure at OceanHost, and the overall experience has been very solid. The biggest improvement for us has been performance consistency under load. We run latency-sensitive workloads, and the difference in CPU stability and network reliability compared to previous providers has been noticeable. We've seen fewer lag-related issues and a reduction in support tickets tied to performance. Provisioning has also been fast and predictable, which makes a big difference operationally. We're able to bring new nodes online quickly when demand increases, without the delays we previously dealt with. One standout experience with their support team involved a network routing issue on a newly deployed node. Their team responded quickly, diagnosed the upstream routing problem, and resolved it efficiently while keeping us updated throughout. That level of technical understanding is something we value. From a business perspective, our New York deployment has grown significantly since moving to ReliableSite, largely due to the improved stability and user experience. Based on that success, we're now preparing to expand into Amsterdam using their infrastructure as well. Overall, ReliableSite has provided a dependable platform that allows us to focus more on growth and less on infrastructure issues.

Server works perfect. Only issue is that every single time, when you purchase a server it states that it will be setup in 30 minutes and if it is not you need to reply to an e-mail, but it is not rare at all and every single time you need to reply to an e-mail for them to setup the server. This practice is very unreliable for a website called reliablesite. If you try to tell them that its not setup yet, they tell you to wait 30 minutes then contact them, then they say they will setup manually. The server is never setup automatically, past 7 times in a row this has happened.

Updated review: I've had my latest server with them for 6 months now, and seen the autopay went through as usual for my server, but the price increased 158%! I was never notified of the price increase before being charged. I immediately reached out to them where I was met with it's because of market changes, I had to escalate to management and was then told a notification should have been sent but wasn't sent properly. There is no value left at the increased price for the age of the hardware provided.

I’ve been using ReliableSite for my public Minecraft server for a few months now and I’m very happy with the experience. The server performance is solid, uptime has been excellent, and whenever I’ve needed help, the support team responded quickly. The pricing is also very competitive for what you get. Highly recommend it for anyone running a game server.

Good quality, good support response time overall is a decent quality provider

Amazing service, very rarely do I have any issues and their support is quick to answer. 10/10 would highly recommend to anyone in need of a box!

Latency and network on ReliableSite is excellent, which is useful for my uses. The reliability is not however, I've had more downtime in 2 months than I've had with 2 years of Hetzner. Customer support is great and responsive but sometimes instruct me to do something that was previously stated as impossible. Besides that, it's a decent service.