Such amazing customer service
Such amazing customer service. We would definitely work with you again! Thank you for your help!
By Flynn & D.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
13 reviews
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Refurbished Phone Exchange is a trusted name in the telecom and networking industry. Our team of professionals have been in the business for decades. Every product we sell, whether it be an IP phone or PoE switch, is fully tested and backed up by our one year warranty. We also offer free UPS ground shipping on every item, although expedited/overnight shipping is available for an additional charge. We carry over fifty of the top brands including Adtran, Allworx, Cisco, Dell, HP, ShoreTel and so many more! We take great pride in what we do, and encourage our customers to call if you have any questions or concerns. Thank you from the RPE team!
Refurbished Phone Exchange (refurbphoneexchange.com) has 13 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
13 approved reviews, newest moderated first
Such amazing customer service. We would definitely work with you again! Thank you for your help!
By Flynn & D.
We ordered office phones from this company and were very impressed with both the product and the service. There was a small hiccup with shipping, but their customer service team was fantastic—responsive, helpful, and quick to resolve the issue. They handled everything smoothly and professionally. We're very happy with our experience and will absolutely work with them again in the future!
By Haley H.
Above and Beyond, I bought the phone on Amazon. When it came it didn't have a power adapter, and it clearly stated it didn't. However when I called the company they said they would send it out and covered my stupide! Just and out standing company
By Spray Foam I.
They found my Ebay listing, showed interest, asked a question. I then answered. Three days later they completed the sale. Afterward they claimed "not as described". Wasted my time and my money. Ebay isn't helpful either. Thieves.
By John S.
I bought a CS50 headset about 30 years ago and it finally bit the dust. Found a refurbished one at refurbphoneexchange but it didn't work. Called them they were very courteous and within a few minutes we got it working! Hope it last another 30 years! It looks like new and works like like it looks. Very happy!
By Flint H.
Hello, This company is great. We have an Allworx system and as Allworx does not work with end customers, some things are hard to find online without engaging with a local distributor. Unfortunately our local company was recently purchased by a national firm. Refurb Phone Exchange (also known as dot com computers) had exactly what we needed and promptly worked with Allworx Support to make it happen for us. We definitely recommend them.
By Levin C.
Great thank u hh1
By Princessblack Houser H.
Excellent customer service. Rick was professional and excelled at his job. Highly recommend.
By Christy S.