Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
38 reviews
REFORMESelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
REFORME makes fitness equipment for women who train at home.We started because everything on the market was built for a commercial gym and then shrunk down. It was loud, heavy, and awkward to store in the amount of space most people actually have. We thought that was a design failure, not something you should have to live with.So we build the version that works in a real apartment. Quiet enough to use while someone's asleep in the next room. Small enough to store when you're done. And made to look like something you'd leave out rather than hide in a closet.Our range covers cardio, strength, and recovery. The Climber+ is our vertical climber and best-known machine — a full-body cardio workout that folds flat for storage. The Stretch+ is an adjustable back stretcher with built-in massage rollers, made for back tension and recovery in about fifteen minutes a day. The DeepSquat+ is a compact squat machine for lower-body training, and the Core+, InnerCore Pro, and Vibe+ cover core work, inner and outer thigh training, and whole-body vibration. We also make resistance bands, recovery tools, and accessories that work with the machines.We're a small independent team. We design our own equipment, work directly with our manufacturers, and handle our own customer support — the person who answers your email works here, not at an outsourced call center.Every order ships free within the US, and every machine comes with digital training guides we produce in-house so you know exactly what to do on day one. You get 60 days to try it or return it. If something arrives damaged or stops working, email us and we'll take care of it. That's the part we care most about getting right.Over 30,000 women have trained with REFORME.
REFORME (reformefitness.com) has 38 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
38 approved reviews, newest moderated first
I received feedback while I was waiting for my order which put my mind at ease because I was anxiously waiting! Dealing with this company has been great, they were attentive, professional and friendly. I love my new equipment, and I would purchase another product from them.
By Danielle H.
Thank you for the quick response! I will definitely be waiting...im so excited!! Thanks again.
By customer
I purchased the squat machine and was supposed to get 4 free gifts, I received the machine but not my gifts yet … I reached out to company and received immediate reply and information on the gifts.
By meagan E.
I reached out to customer service because on my end the tracking info was not updated so I sent a message and they replied to my concerns ASAP! I’m excited because for a minute i was thinking I had gotten scammed but no it’s a legit buy!
By Martha T.
They answered immediately and refunded my account.
By Colleen S.
I purchased the Walking Pad and was immediately excited about getting it! Then, once I received it, I unboxed it, plugged it in and got an error message that read "E15". I contacted them and let them know about the error message, sent them a video and had a new one sent to me (free of charge) a week and half later! I highly recommend buying this product. It is EXACTLY what I wanted. I started walking around the track field for a while during my son's track practice but I was not feeling confident at all. The Walking Pad was the best decision for me to purchase and be able to walk in the comfort of my own home without feeling "seen". Also, during the hot summer months here in the DMV, is not recommended to be outside due to the heat warnings/advisories. If you are on the fence about purchasing this item, go for it! It is one the best investments I have made this far this year! 1,000% Customer Satisfaction!
By Shaquanta
I love that it's convenient that I can do this in the comfort of my home. It's helpful and it's keeping me on my exercise regime. Can't wait to start seeing the results.
By Kay
Never got all my free gifts. Was given the run around since I first complained. Don't show me a delivery picture....yes the equipment was delivered and 2 of the 4 gifts. That box in the picture did not have all my gifts in it. All I wanted was the book but it never came. Customer service is the worst I've ever dealt with. The equipment is not that great nor worth the price. Shipping took way to long. Don't buy from this shady company!!!
By Rebecca B.
