Great service!
Great service!
By MP
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
390 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Refine Packaging makes it simple for businesses to design and order custom boxes and affordable packaging online. With quick turnaround & low minimums – We're a leading wholesaler for a reason. Get a free quote on quality mailer boxes, custom pillow packaging, affordable shipping boxes and more at www.refinepackaging.com.
Refine Packaging (refinepackaging.com) has 390 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 370 reviews with 5 stars · Clear filters
Great service!
By MP
This process has been amazing!!! Can’t say enough good words about Steven I. From me being hesitant in the beginning, and then working with me on waiting for me to get my stuff together. He was super patient and understanding and not pushy at all. My boxes just arrived and look fantastic!! Thank you!! Thank you!! Thank you!! Will be ordering again for sure!!
By Jackie G.
They created my bakery pyramid box exactly how I wanted. Can’t wait to see my customers reaction to it.
By heba E.
We worked with David on custom donut boxes for our dealerships.
By Ron Marhofer Auto F.
I just received my boxes, and they are beautiful and exactly what I wanted! Brian was timely and helpful in all of the communication along the way.
By Heather F.
The best decision I ever made was choosing Refine Packaging. My custom box turned out fantastic, and Brian Moore from customer service truly impressed me. His response time was lightning fast, and he went above and beyond to help me perfect the final product. I'm thrilled with the results! Thank you and I can’t wait to continue working with this amazing team!
By Mary H.
Refind Packaging was patient and calm when awaiting our designs, plus they made some edits and changes on our behalf. They were flexibile with what file types they'd change, and did color matching for us! A super great experience and would order from them again!
By Cantrip C.
Prompt customer service. Made sure to fullfill my order as quickly as possible and communicated the turn around kindly and effectively. Beautiful product. Just put in my second order!
By Emily Florence K.