fragile soles don't try them
bought a pair of 506 red wing super sole boots in 10/2024 by 9/2026 the soles had completely come apart the Red Wing store just said that's to bad . will try a different brand next time
By JA J.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
60 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Red Wing Shoes is an American footwear company based in Red Wing, Minnesota that was founded by Charles H.
Red Wing Shoe (redwingshoes.com) has 60 customer reviews on The Fair Hearing, with an average rating of 2.6 out of 5.
60 approved reviews, newest moderated first
bought a pair of 506 red wing super sole boots in 10/2024 by 9/2026 the soles had completely come apart the Red Wing store just said that's to bad . will try a different brand next time
By JA J.
Well-made boots, but terrible customer service. No free returns, so the boots cost me £25 to post which likely isn't even triple of what it cost Red Wing, and I am still awaiting my refund after 10 days of several phone calls. Abysmal.
By Ronan J.
Great customer service
By Devon S.
Best shoes that will save your feet and back. Be sure to get Irish Settler or Red Wing. When you go to the store be very specific about not wanting any WORKS shoes or soles. This is a lower end crafter that was introduced to Red Wing at some point in the last decade or so. These are the shoe parts that will mess up your feet! I accidentally bought a pair thinking they were regular Red Wings and I really regretted it. On my last visit they were using all three interchangeably, but they are NOT the same quality.
By Zachary L.
Great place help me get great shoes
By Joe S.
We had such an amazing experience at Red Wing in Lombard. Thanks to the wonderful employee Kim who helped my husband! She was incredibly knowledgeable, patient, and genuinely cared about making sure he got the right fit. She took the time to properly check his shoe size, balance, and everything else to make sure he was comfortable and had the right support. Her customer service was absolutely outstanding, and you could tell she truly takes pride in helping people. Employees like her make such a difference! We are so grateful for all her help and will definitely be coming back. Red Wing is lucky to have such an amazing employee! ❤️ Thank you for going above and beyond! ⭐️⭐️⭐️⭐️⭐️
By Erica M.
In October I was vouchered a pair of Red Wing boots by the company I work for. 4 months later the steel toe has broken through the seam in the shoe and cut a ravine in my big toe which eventually had to be amputated. Be very careful when buying these very poorly designed shoes. Unless you want to lose a toe.
By Michael R.
I bought a pair of steel toes and insoles. I decided when I got home that I didn't want them because they were uncomfortable and hurt my feet badly. Tried to return them or exchange them and the woman at the counter was so rude to me. She refused to do anything about it. The shoes are poor quality and overpriced.
By Cheddar B.