Newton
Newton, an exceptional employee. Nothing was too much, he looked to please and he was very successful.
By Ann R.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
755 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Red Umbrella Holidays is your host to the journeys of a lifetime. We are renowned in the industry to offer an unparalleled and exceptional service for all your travels around the globe. With our hundreds of holidays, accommodations, and best-offered airfares, you are in for a treat when you book with us. We aim to enrich your lives by meticulously designing and perfectly tailoring your travel needs for the journeys to come.
Red Umbrella Holidays (redumbrellaholidays.com) has 755 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
755 approved reviews, newest moderated first
Newton, an exceptional employee. Nothing was too much, he looked to please and he was very successful.
By Ann R.
I spoke with Matt and he was very helpful in rebooking my flights and helping issuing a credit for future travels. Very knowledgeable and a pleasure to work with. Thank you and I will definitely book through him again. Great customer service!
By Candise M.
Amazing service by Rock ! He was so kind and helpful! He helped with a flight change and ensured not only a good flight but the best rate change possible ! I was super impressed with his politeness and respectfulness! I would highly recommend Rock at Redumbrella to anyone that asks me for a good travel agent!
By mary E.
I called Spirit Airlines to book a flight to Florida from Atlantic City. We have not traveled in quite a while and I was a little lost. Eden was EXTREMELY, EXTREMELY, EXTREMELY HELPFUL, he truly walked me through the entire process, got me the best price, answered all my crazy questions and made booking a flight with Spirit a WONDERFUL PLEASURE!!! EDEN IS DEFINITELY AN GREAT ASSET TO YOUR COMPANY!!!
By JoAnn C.
Info given was accurate. All questions were answered. We don't fly much so the info she gave us helped thxs
By Randall W.
Dalziel is a kind gentleman with excellent service, patient, and very well spoken. Thank you so much for your help to us.
By terry
This is the first time I used a Travel Agency for airline tickets. I dealt with Newton and Dalziel both were very helpful and so courteous. It was easy for me to rate the two gentlemen and Agency a 5* rating.
By Barb G.
Response from Red Umbrella Holidays· Mar 28, 2022
Dear Barb G, We are so glad that we were able to serve you the best of our ability and your review here is a testament that we succeeded. We look forward to booking with you again. Red Umbrella Holidays
Es un excelente servicio muy amable me encanto 💖 en la forma q m trato muy agradecido x todo Será
By Demis A.